Vice President, Patient Care Services / Chief Nursing Officer Henry Ford Hospital

Required Education, Experience and Competencies:

Education:

·       A Masters degree in Nursing Business, Healthcare or other related field is required. Valid Michigan Registered Nurse License required.

Experience:

·       Seven to ten years of progressively more responsible clinical and/or administrative leadership experience.

·       Proven ability to secure physician and staff management involvement and accountability in achieving specific operational outcomes.   Previous experience planning, developing and monitoring budgets, as well as experience in developing business and strategic plans.

·       Previous experience leading and/or facilitating process improvement activities.

·       Background of clinical information system development and implementation highly desirable. Ability required to work in a matrix environment.

Preferred Leadership Competencies for this role:

Drive: Capacity to achieve personal and professional goals with a focus on continual innovation and improvement.

Intellectual Acumen: Strong desire to continually search for new information and the ability to adapt to new situations. Desire for continuous learning and the ability to think in a multi-faceted way to achieve results.

Relationships: Ability to establish/develop relationships. Courage to seek and ask the right questions and to recognize the importance of listening and building trust.

Focus: Ability to work in a fast-paced environment that requires results.

Individualized Approach: Recognizes that each person is unique and seeks to know the individual and their uniqueness.

Growth Orientation: Ability to identify top talent and develop them. Understands that growth takes place because of the people in the organization. Ability to select the right talent for the right position. Gives employees the tools and support needed to make a contribution that gives meaning to their lives every day. Empowers employees and recognizes them for their contributions.

Executive Skill: Articulates and communicates a vision. Capacity to lead and persuade others to accept established goals and values. Participates in professional organizations related to nursing.

System Thinking: Is able to prioritize and balance the needs of the local team with the key strategic priorities of the health system. Works with system colleagues to create a unified vision of nursing professional practice.

Expected Performance Behaviors and Results:

Must demonstrate a commitment to Service Excellence and creating the Henry Ford Health Experience by:

·       Creating first impressions, memorable moments and last impressions that fulfill the expressed and unexpressed wishes and needs of patient and family members.

·       Valuing patients and family members as partners in their care.

·       Providing outstanding clinical outcomes.

·       Delivering high-touch care that is reliable, responsive and coordinated.

·       Celebrates diversity with sensitivity and understanding.

·       Embracing the idea that we are all owners of our health system.