Quality Management Analyst-School Based Health Program - Full time
EDUCATION/EXPERIENCE REQUIRED:
- Masters Degree and appropriate licensure in Macro Social Work or related field, which provides experience in complex program planning, and development, coordination and/or evaluation of service delivery and organizational analysis.
- Minimum of two years experience in quality improvement required with experience assessing and tracking progress towards industry benchmarks.
- Minimum of five years experience in health care required with specific experience in database design, data collection, and management; assessing needs of patients, staff, and programs; developing and implementing systems for process improvement; and professional writing and program development.
- Understanding of and experience working with automated data transfer processes preferred.
- Experience developing and implementing IT Security policies, training, and processes preferred.
- Sound decision-making skills and problem solving skills.
- Ability to problem solve independently and work with minimal direction.
- Excellent organizational skills.
- Ability to work with senior leaders and large teams with diverse members.
- Demonstrated ability to negotiate and resolve conflicts.
- Ability to adapt, respond, and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.
- Experience with new program/initiative development, implementation, and evaluation.
- Ability to act as a change agent, providing direction to others and gaining their support.
- Understanding of the research process and statistical analysis.
- Strong leadership/mentoring skills and customer service skills.
- Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across HFHS.
- Strong oral and written communication skills, including presentation skills.
- Demonstrated ability to condense and explain complex concepts in a manner that is easy for others to understand.
- Strong computer skills with specific knowledge of SPSS, Microsoft Access, and Microsoft Excel.
- Understanding of health care cultures including medical, nursing, and behavioral health.
- PHYSICAL DEMANDS/WORKING CONDITIONS:
- Normal office environment with minimal exposure to noise, dust, and extreme temperatures.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.