Manager Analytics Delivery - Full time - Detroit
GENERAL SUMMARY:
Under minimal supervision, this position performs project work of a sophisticated and complex nature, with responsibility for project planning, analysis, and execution. Prepares reports and recommendations for management and coordinates implementation as necessary. Acts as consultant to projects outside of specific assignment but pertaining to areas of expertise and may supervise business intelligence team members, analysts and other professional staff as they pertain to duties assigned to the Manager. Performs departmental administrative activities as assigned and communicates regularly with stakeholders from across the System. May work individually or as part of a project team but often works with System and business unit senior leaders and their executive teams on a wide variety of topics and/or projects.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Conducts review of organization and functional areas on a project basis; acts as project lead for individual or team projects.
• Serves as facilitator of multi-disciplinary project teams; guides teams through complex process/function changes.
• Facilitates large system-wide or multi-entity redesign projects, assisting senior leadership in maximizing resources and efficiencies.
• Provides consulting advice to top administrative and medical management.
• Documents current systems and operations. Analyzes client systems, procedures, and operations and identifies opportunities for improvement. Assists in the implementation of revised or new methods.
• Prepares written and verbal presentations of findings, conclusions, and recommendations.
• Guides staff in performing operations analysis and decision support activities. Identifies internal staff development needs and opportunities for improvement or enhancement of staff skills.
• Keeps management information of project progress and problems, particularly as to needed changes in schedule, resources, or product.
• As project lead, has the following additional responsibilities: 1) developing and defining project scope and objectives, 2) developing and refining project work plan, 3) guiding day-to-day activities of the project team, 4) supplying periodic project updates to client and to Director, 5) preparing project management reports, and 6) coordinating the written and verbal presentation of findings, conclusions, and recommendations.
• Other duties may be assigned.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor’s degree and a minimum of 7 years of relevant experience in appropriate technical field.
- Master’s degree in Business or Industrial Engineering or a relevant clinical or operational field, preferred.
- Must possess previous supervisory and/or consulting experience as well as one or more specific areas of relevant expertise.
- Significant project management experience and outstanding analytical, communication, and interpersonal skills.
- Ability to manage large, complex, simultaneous assignments with potentially conflicting priorities and deadlines.
- Ability to lead/provoke the thinking of senior level administrators and medical leadership.
- Strong leadership/mentoring skills applicable to organizational senior leadership teams, Operational Analytics staff and multi-disciplinary teams.
- Strong base of technical, facilitative, and process improvement knowledge.
- Ability to teach complex technical/analytical concepts to non-Management Services managers and staff.
- Knowledge of and access to relevant System data or data gathering techniques.
- Sound decision-making skills.
- Strong diplomacy and collaboration skills.
- Strong computing skills.
CERTIFICATIONS/LICENSURES REQUIRED:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy
Must practice the customer skills as provided through on-going training and in-services.
PHYSICAL DEMANDS/WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.