Vice President - Behavioral Health Service Line

GENERAL SUMMARY:

The Vice President-Behavioral Health Service Line oversees implementation and operations of the service line clinical programs. Works in collaboration with executive leadership, both clinical and non-clinical, to provide exemplary quality, customer service, and operating results. Identifies key organizational growth needs, assesses and quantifies potential opportunities and risks, facilitates program development discussions, assembles and executes implementation plans, and establishes monitoring dashboards and relevant processes. Ensures ongoing success of service line through close collaboration of clinical and operational leadership and other essential stakeholders in marketing, strategy and business development. Leads the development of service line reporting and analytics through collaboration with other leaders in finance and decision support areas. Facilitates and defines the planning and business strategy associated with service line market expansion and differentiation. Provides service line leadership for overall business operations, human resources, finance, supply chain, and information technology. Fosters a culture of innovation, employee development, safety, 
accreditation, and overall business performance. Exercises a high degree of initiative, judgment, discretion and decision making in collaboration with other executive leadership to support and achieve organizational objectives and integrate the service line with the vision and mission of the organization and its operating units to optimize overall efficiency and effectiveness. The Vice President-Behavioral Health Service Line position will report directly to the President of the Clinical Enterprise and Chief Physician Executive or their delegate.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Assumes responsibility for coordinating all operations within the service line including technical services across the system.
• Responsible for professional services as dyad along with the Service Line Medical Director and Chair of HFMG Department of Psychiatry & Behavioral Health Services and works with the service chiefs/chairs of the practice groups within the service line.
• Develops and maintains relationships with academic institutions to facilitate the advancement of educational offerings to meet the future needs of Behavioral Health Services, and to facilitate the application of Behavioral Health research into clinical practice.
• Partners with the clinical & non-clinical leaders, as appropriate, to build vision and strategies that assure world class quality, full accreditation, and integrated services that meet or exceed customer needs. Clearly communicates the business model and tactics to stakeholders.
• Develops business plans and dashboards to leverage available resources for high level performance, growth, and expense management. Plans the integration of services and uses metrics to evaluate hospital-based clinical line performance.
• Recruits and develops clinical line leadership to build a culture for high performance and an engaged workforce. Establishes clear performance expectations and standards of excellence. Supports the development of a diverse and representative talent pool with involved and empowered employees.
• Accountable for financial performance of the service line including planning capital and operating budgets, research, education, growth initiatives, and expense management. This includes forecast data, cost analysis, development of business plans, etc.
• Oversees clinical service line operations in collaboration with appropriate system support area including human resource management, revenue cycle, facilities, contracting, capital and technology planning, information technology, supply chain.
• Oversees joint-venture relationships in the service line and manages performance specific to such agreements.
• Creates an environment of continual improvement and adaptive innovation which is responsive to the needs of customers. Facilitates a highly matrix approach in the development of services and demonstrates the ability to participate effectively on committees and teams within the health system’s organizational structure.
• Standardizes and streamlines operations across the service line where applicable to increase overall efficiency and effectiveness.
• Effectively represents Henry Ford Health and its interests when communicating with key stakeholders, both internal and external, including suppliers, contractors, government officials, university faculty, regulatory agencies, and healthcare providers.
• Analyzes and evaluates potential internal and external impacts of new services, regulatory changes, and changes to the delivery systems to ensure quality, efficiency, and integrated operations.
• Develops and establishes operating policies consistent with broader system policies and insures their execution.
• Oversees service line personnel and labor policies, procedures and practices. In conjunction with various areas within Human Resources, develops job descriptions, hiring practices, performance management, compensation, disciplinary actions, career development, etc. Maintains knowledge of trends and developments in the service line. Monitors local, regional, and national legislation impacting the organization and reporting, with strategies to achieve compliance as needed.