Vice President Revenue Cycle - Patient Access
Henry Ford Health is seeking an innovative leader for the role of Vice President - Revenue Cycle, Patient Access. This executive will have enterprise-wide responsibility over hospital patient access, financial clearance, and the centralized prior authorization function. In this pivotal position, you will work in collaboration with the Chief Revenue Officer to shape the future of Revenue Cycle operations across our acute care hospitals and employed physician practices.
This is your opportunity to drive operational excellence, leverage advanced technologies, and lead a high-performing team in delivering world-class results that align with Henry Ford Health's mission of advancing health and transforming lives. This leader will work collaboratively with peers across Revenue Cycle as well as operational and clinical leaders to drive the strategic initiatives of the health system. Henry Ford is seeking a dynamic leader to drive integration, innovation, and engagement.
Areas of Responsibility
Patient Access (Priority Focus Area)
- Hospital Patient Access Departments
- Central Authorization and Scheduling
- Insurance Verification and Financial Clearance
- Collaborating with Digital Front Door Strategies
- Patient Experience Initiatives related to Access and Financial Navigation
The Vice President collaborates with clinical, operational, IT, and financial leaders to build and execute the Revenue Cycle Playbook—a comprehensive transformation framework advancing:
- Access to Care and Financial Engagement
- Yield Optimization & Risk Adjustment
- A/R Acceleration & Denial Prevention
- Cost-to-Collect Efficiency
- Employee and Provider Engagement
- Leading Patient Financial Experience
Key Transformational Priorities:
- Reimagining Patient Access as a strategic differentiator, aligning people, process, and technology to remove barriers to care.
- Driving automation and self-service within scheduling, authorizations, and verification workflows.
- Supporting real-time eligibility and prior auth tools to enhance throughput and reduce denials.
- Leveraging advanced analytics and AI to segment populations and proactively manage documentation, coding, and financial clearance.
- Leading digital adoption of NLP, voice recognition, and clinical alerts in Epic.
- Reducing reliance on paper-based documentation and moving scanning and transcription closer to the point of care.
Responsibilities:
- Collaborate with the Chief Revenue Officer to create and execute vision and strategies that deliver world-class revenue cycle services.
- Lead a matrixed team to deliver measurable improvements in patient access, documentation integrity, coding accuracy, and financial performance.
- Serve as a strategic partner to hospital presidents, service line leaders, finance teams, and clinical department administrators.
- Ensure compliance, innovation, and continuous improvement across all areas of accountability.
- Champion staff development, cultural inclusivity, and operational excellence across on-shore and off-shore teams.
- Evaluate and implement technologies and outsourcing solutions to maximize efficiency and service.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor’s degree required; Master’s degree in business, health administration, or a related field strongly preferred.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.