Senior Sales Operations Administrator (Hybrid - Troy, MI) - Health Alliance Plan

EDUCATION/EXPERIENCE REQUIRED:

• Associates Degree in Sales, Marketing, Accounting, Finance, Business Administration or Behavioral Sciences. Relevant work experience of at least six (6) years may be considered in lieu of educational requirements.
• Minimum of five (5) years of diverse and progressive experience in the area of Account Management, Sales and Service.
• Minimum of three (3) years of experience with group health benefits.
• Experience in all public speaking arenas with diverse audiences.
• Minimum of five (5) years of experience in multiple product lines, i.e., HMO, PPO, POS, CDHP, and funding levels, i.e., fully insured & self-funding preferred.
• Knowledge of Underwriting and Rating preferred.
• Superior organizational and planning skills including managing multiple projects and business tasks, training and educating people of diverse backgrounds.
• Experience in building and maintaining relationships with all levels of people in an organization.
• Excellent verbal, written, presentation and communication skills.
• Excellent interpersonal skills and decision-making skills to function in an autonomous manner in a rapidly changing environment.
• Excellent time management skills to coordinate a high volume of activities.
• High energy, strong leadership, analytical, project planning and staff motivation/coordination skills to enable efficient, timely task completion of deliverables that exceed expectations.
• Proficiency in using workflow applications such as Pega, Facets, Salesforce and Microsoft Office software programs.
• Excellent problem-solving skills.
• Understanding of managed care, insurance products, alternative delivery systems to include indemnity, PPO, POS, HMO and self-funding programs.
• Knowledge of laws affecting the delivery of health care benefits and services to the employer group market.
• Ability to work evenings and weekends if necessary.