Senior Management Engineer-Revenue Cycle Automation & AI/Hybrid or Remote options
🔍 Troy, Michigan
This position will be fully dedicated to advancing automation & AI within the revenue cycle and will be a member of the Henry Ford Health Automation & AI Center of Excellence. As such this position will work closely with a wide group of leaders and team members from both Revenue Cycle and Information Technology. Areas of focus will include but are not limited to
- Be the automation & AI subject matter expert and evangelist within Revenue Cycle
- Surveil existing and emerging automation & AI technologies
- Work closely with Revenue Cycle operations to match automation & AI technologies with impactful real world use cases
- Assess automation & AI ideas to determine the appropriate path forward
- Collaborate with IT & Revenue Cycle operations on design, build, and test for any internally developed automations.
- Collaborate with IT & Revenue Cycle operations on planning & deployment of Epic & vendor automation & AI technologies
- Monitor and report on performance of automation & AI deployments
In addition, the Senior Management Engineer is responsible for the facilitation of multiple large department improvement efforts and applies a variety of improvement methodologies (including design thinking, agile, advanced analytics, human factors engineering, Lean) and group management techniques to support individuals and teams through improvement initiatives. Works collaboratively with leadership to increase efficiencies, decrease costs, reduce variability, reduce errors/defects, and involve all appropriate personnel. Prepares reports and recommendations for management and coordinates implementation whenever possible. This individual may provide continuous improvement training, education, and works closely with other TC team members to meet education needs at all levels throughout the institution. May supervise tasks of Student Analysts. Flexibility, innovation, and creativity are necessary characteristics of the successful candidate. Individual is expected to continuously learn and apply new continuous improvement methodologies, and to spread successful innovation through the institution.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's degree required. A degree in industrial or related engineering, nursing, business administration (with quality/operations improvement emphasis), healthcare administration (with quality/operations improvement emphasis), organizational development, human factors, a science degree in a related field is preferred.
- Minimum of two (2) years of experience required.
- Equivalent industry training and experience preferred.
- Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines.
- Ability to be flexible and adaptable while still meeting goals and due dates.
- Experience applying problem solving approaches.
- Growing base of analytical/technical, facilitative, and process improvement tools/knowledge.
- Strong knowledge of effective data gathering techniques.
- Ability to thrive in a matrixed working environment.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.