RN Director-Service Line Quality & Safety- 40 hours- day shifts
🔍 Detroit, Michigan
GENERAL SUMMARY:
The Director-Service Line Quality and Safety is responsible for the development and implementation of standard, patient-centered processes that will improve delivery of care throughout the service line settings. This position collaborates with clinical operational leaders and other system leaders in areas such as Finance, Quality, Transformation Consulting, Analytics, and Planning and will support and align with service line and system strategic priorities as they relate to quality care outcomes and process improvement. The Director develops and implements effective policies, procedures and processes, ensuring consistency of best practice implementation and providing oversight and ongoing performance monitoring and action planning on key standardized quality or safety metrics. The individual who holds this position exemplifies Henry Ford Health's and the Heart and Vascular Service line's mission, vision, and values and acts in accordance with the system and service line policies and procedures.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's Degree in Healthcare Administration, Nursing, Business Administration, or similar field.
- Master's degree in Healthcare Administration, Public Health Administration, Business Administration, or similar field preferred.
- Five (5) years of experience working in process and quality improvement.
- Two (2) years of leadership/people management experience.
- A high level of analytical skills.
- Strong problem-solving skills to include innovative solutions for addressing clinical care, quality, and safety issues.
- Demonstrated strengths in building effective working relationships, building, and developing teams, and driving quality and safety.
- Established track record of strong project management skills.
- Ability to interact, with and support the activities of a highly qualified, dedicated physician faculty, consulting, and primary care physicians, as individuals to support a sophisticated service line.
- Understanding of and appreciation for the culture and environment associated with managing a sophisticated program in a rapidly growing, highly competitive market.
- Ability to credibly consult with executive leadership to optimize resources that may be aligned cross-functionally.
- Ability to anticipate scenarios and develop strategy options while remaining open-minded to alternatives.
- Ability to prioritize initiatives.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.