Quality/Risk Specialist II

Business (Non-Clinical)
1912981 Requisition #
Under minimal direction, the Quality/Risk Specialist (QRS) II supports the effective surveillance, analysis, and prevention of events which may injure patients, lead to malpractice claims, and cause loss to the health care system. The QRS II collaborates with multidisciplinary health care teams to reduce and prevent adverse medical outcomes, minimize the risk of injury to patients, staff and visitors, and control any associated liability. The QRS II will be involved in sentinel event investigations, safety event investigation and trend analysis, risk management program development, educational in-services and process improvement projects.



  • For specified product lines/ business units, independently assists and mentors managers with safety event investigations, closes cases once complete. Investigates and responds to inquiries from insurance companies and regulatory bodies.  Independently leads root cause analysis (RCA) investigative team; in collaboration with director, prepares RCA for presentation to leadership.
  • Facilitates or co-facilitates multidisciplinary Quality Improvement Teams (QITs) for sentinel events.
  • Supervises or leads investigation of complex risk or safety-related cases. Apprises business unit/ System leadership of safety events with potentially negative regulatory, public relations, legal or patient safety implications.
  • Assists or independently facilitates business unit or System – wide multidisciplinary QITs for process improvements related to complex risk situations; develops/ revises policies as needed.
  • Conducts literature review for trends and improvement ideas. Assists with or leads FMEA and other proactive methods; facilitates implementation of identified improvements. 

  • Masters degree in healthcare related field or JD, with 3-5 years experience preferred. 
  • Bachelors degree would be considered with minimum of 5 years of experience. 
  • Experience required includes risk and safety event management, multidisciplinary process improvement experience as a team leader or project facilitator at business unit or System level, and experience designing and implementing process improvements at the business unit or System level to facilitate compliance with Joint Commission, CMS and other regulatory bodies.


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit HenryFord.com.


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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