Project Coor-Operations Support (HAP) - Full Time - Troy/Days

Business (Non-Clinical)
1911840 Requisition #
Thanks for your interest in the Project Coor-Operations Support (HAP) - Full Time - Troy/Days position. Unfortunately this position has been closed but you can search our 1,198 open jobs by clicking here.


  • Bachelor’s Degree required. 

  • Master’s Degree in Business, Healthcare or related field preferred. 

  • Three (3) years of experience in managing large projects of a complex nature and/or equivalent process improvement experience. 

  • Three (3) years of operational experience preferred. 

  • Nature of work requires progressive leadership, interpersonal communication, decision-making, financial and technical skills. 

  • Must exhibit the ability to function in an autonomous manner in an unstructured and rapidly changing environment. 

  • High energy; strong leadership, analytical, project planning and staff motivation/coordination skills to enable efficient, timely task completion of deliverables that meet or exceed project expectations. 

  • Demonstrated ability to function in a creative, “out of box” thinking in order to develop original solutions to overcome roadblocks and meet or exceed project requirements and expectations. 

  • Excellent written and verbal communication skills are essential. 

  • Advanced analytical and statistical skills required. 

  • Knowledge of business principles and functions along with managed care principles and procedures. 

  • Knowledge of Health Insurance Operations. 

  • Knowledge of Microsoft products, project management tools and query tools to develop reports. 

  • Ability to adapt quickly to ever changing organizational needs.

  • Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below: 

  1. Communication 

  2. Ownership 

  3. Understanding 

  4. Motivation 

  5. Sensitivity 

  6. Excellence 

  7. Teamwork 

  8. Respect 

  • Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities: 

  1. Be self-directed 

  2. Be flexible and committed to the team concept 

  3. Demonstrate teamwork, initiative and willingness to learn 

  4. Be open to new learning experiences 

  5. Accepts and respects diversity without judgment 

  6. Demonstrates customer service values 


  • Normal office environment with minimal exposure to noise, dust, or extreme temperatures. 


       Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

       $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

       including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

       other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

       now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

       of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

       health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s  

       major academic medical centers, receiving between $90-$100 million in annual research funding and

       remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

       education and training, the health system has trained nearly 40% of physicians currently practicing

       in the state and also provides education and training for other health professionals including nurses,

       pharmacists, radiology and respiratory technicians. visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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