Medical Staff Services Coordinator (1.0 Full Time Day Shift) Henry Ford Macomb Hospital

Business (Non-Clinical)
2112553 Requisition #

Responsible for coordination and oversight of the hospital Medical Staff Services department including collaborative participation with the Centralized Credentialing Services (CCS) on the medical staff credentialing and recredentialing processes. Coordinates and manages medical staff meetings and the flow of the information from the Medical Staff Committees through the Medical Executive Committee to the Board of Trustees. Responds to verification requests. Acts as a resource to the medical staff regarding bylaws, rules and regulations, policies, regulatory and accreditation requirements and standards. Assists in compliance with the accrediting and regulatory agencies (i.e., Joint Commission, NCQA, URAC, HFAP) in regards to credentialing while developing and maintaining a working knowledge of the statutes and laws. Coordinates the continuing medical education program and performs bookkeeping activities for the medical staff. Work closely with and maintain close communications with medical staff leaders, hospital administration and legal council on selected medical staff issues. Maintains the confidentiality of all business/work and medical staff information. Functions as a member of the team to assure optimum performance of the department. 

EDUCATION AND EXPERIENCE: Associate's Degree is required. Five (5) years in a hospital and/or managed care credentialing setting required. Medical staff services experience, preferred. Knowledge of credentialing database, Visual Cactus, preferred. Six Sigma work environment experience, preferred. High level of energy to work in a fast-paced environment often including time deadlines, frequent interruptions, heavy workload, multiple demands and multi- tasking. Ability to be flexible. Strong organizational skills and ability to prioritize and re-prioritize as necessary. Excellent and effective communication skills both written and verbal. Word processing, data input, strong computer skill and letter composition skills required. Ability to efficiently handle designated responsibilities independently in an accurate and timely manner. Ability to positively interact with physicians, hospital personnel, and guests both in the office and on the phone. Excellent customer service skills required. Excellent problem-solving skills.

In addition to educational preferences listed in the job description, would prefer candidates to have previous Medical Staff Office experience or hospital credentialing experience, with recent (within the last 5 years) experience in processing/working in a high volume environment.


       Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

       $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

       including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

       other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

       now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

       of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

       health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s  

       major academic medical centers, receiving between $90-$100 million in annual research funding and

       remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

       education and training, the health system has trained nearly 40% of physicians currently practicing

       in the state and also provides education and training for other health professionals including nurses,

       pharmacists, radiology and respiratory technicians. visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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