Manager -Insurance Verification-Financial Clearance/Full Time/Hybrid
🔍 Troy, Michigan
As a member of the hospital revenue cycle leadership team, manages, coordinates or participates in a wide variety of operational and personnel functions related to Insurance Verification, Self-Pay conversions strategies including but not limited to Medicaid Eligibility Application Services, Inpatient and Outpatient Registration Services, Cash Operations and other related ¿front-end¿ and billing processes. This includes scheduled as well as emergent services for inpatient, outpatient, ambulatory services, hospice and the Emergency Department. The manager will have a comprehensive knowledge of a wide range of revenue cycle processes and systems. Key player in the development and implementation of revenue cycle process improvement as well as reviewing and developing metrics to monitor performance. Participates in quality assessment & continuous quality improvement activities. Performs other responsibilities to ensure an efficient and customer focused operation. This position provides oversight for the development of safety practices, compassionate care, memorable patient experiences and efficiencies, integrating programs to meet patient needs within the hospital. .
EDUCATION AND EXPERIENCE:
- Bachelors Degree or five (5) years of experience in supervisory or leadership role required.
- Five (5) years of revenue cycle experience including but not limited to billing, registration/insurance verification, point of service collection related experience is required.
- Three (3) years of supervisory/leadership experience is required.
- Comprehensive knowledge of a wide range of revenue cycle processes.
- Proficient knowledge of Microsoft Office products,
- Windows, and the Internet.
- EPIC experience preferred.
- Comprehensive knowledge of state and government billing standards as it relates to insurances for but not limited to, Motor Vehicle accidents, Workmen Compensation, Medicaid, Group Health Plans, BCBS and Medicare.
- Ability to create, analyze and interpret reports and spreadsheets.
- Must have the ability to independently organize and prioritize responsibilities; problem solve and implement solution-based ideas.
- Ability to interact with leadership, staff, patients, families, visitors and agencies of various social-economic backgrounds.
- Coach and mentor staff in a positive manner.
- Excellent written & verbal communication skills & strong facilitative interpersonal skills.
- This individual uses dynamic, humanistic, and team-oriented relationship talents to create an environment marked by innovation and continuous improvement
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.