Director of Organizational Effectiveness

EDUCATION/EXPERIENCE REQUIRED:

• Master’s degree in Business Administration, Organizational Development or Organizational Psychology field.
•  Five to seven (5-7) years of experience working in organizational development/effectiveness for operations in a large organizational and/or functional business unit.
•  Five (5) years of leadership experience, with increasing responsibility in developing, implementing and managing programs leading a team and organizational function.
• Experience leading major organizational change and transformation.
• Development and use of change management methodologies and/or models to implement organization change initiatives (Prosci certification preferred).
• Demonstrated experience consulting with leaders, including identifying needs, developing action plans, identifying deliverables, and presenting results/recommendations.
• Strong consulting skills and experience with influencing leadership.
• Expert written, verbal and presentation skills. Understands importance of frequent and effective communication.
• Excellent facilitator skills.
• Adept with a variety of multimedia training platforms and methods.
• Strong cognitive ability; ability to simplify complex situations; ability to make sound judgments; ability to research and analyze various types of data.
• Big picture thinker who anticipates future trends and consequences and creates competitive strategies and plans.
• Demonstrates a sense of urgency to overcome obstacles and achieve measurable results. Resourceful and driven.
• Open to other points of view. Willing to take educated fact-based risks. Courage and willingness to advocate unpopular position. Great willingness to share credit with others.
• Ability to interact easily with all levels within the organization; high level of collaboration and influencing skills.
• Strong planning, organization, delegation and decision-making abilities.
• Superior ability to deliver results in a highly matrixed organization.

CERTIFICATIONS/LICENSURES REQUIRED:

• Prosci certification preferred.  Certified coach preferred.
• Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
•  Communication   
• Ownership
• Understanding
•  Motivation
• Sensitivity
• Excellence
• Teamwork
•  Respect
• Must practice the customer skills as provided through on-going training and in-services.
• Must possess the following personal qualities:
• Be self-directed
• Be flexible and committed to the team concept
• Demonstrate teamwork, initiative and willingness to learn
• Be open to new learning experiences
• Accepts and respects diversity without judgment
• Demonstrates customer service values