Digital Portfolio Manager | IT | Full Time | Detroit, MI (Hybrid)
GENERAL SUMMARY:
The Portfolio Manager (PM) is responsible for organizing operational and strategic AI and Automation initiatives across one or more health system strategic portfolios, each containing multiple teams working toward organizational objectives to advance the mission and differentiate from other providers. The role collaborates with senior and executive leadership to prioritize initiatives that yield the greatest value for the health system and helps translate those initiatives into actionable AI and Automation projects with multidisciplinary delivery teams. The Portfolio Manager maintains and tracks multi-million-dollar annual budgets, showcases progress and value through released functionality, and monitors key performance indicators. The role requires collaboration between clinical, business, operations, and technical resources.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Drive executive alignment to confirm strategic AI and Automation priorities within one or more portfolios; Care Delivery, Revenue Cycle, System Support Services, Patient Experience, etc., that align to the broader strategic vision for the health system.
- Determine the OKRs (Objectives and Key Results) for the portfolio with executive leadership.
- Guide innovation through portfolio governance processes, including maintaining the AI and Automation roadmap and facilitating business use cases, prioritization, portfolio funding, and ROI discussions.
- Consult with technology, administration, and clinical stakeholders on overall architectural and platform direction, including understanding technical debt and workflow integration for the portfolio roadmap.
- Track and report on portfolio outcomes and adapt the portfolio roadmap based on learning.
- Prepare and verify executive-level project status reports that highlight progress, risks, and issues for all projects within a portfolio.
- Prepare for and facilitate portfolio strategy meetings focused on upcoming initiatives, key wins, and progress toward quarterly goals and objectives.
- Maintain financial forecasts by tracking expected costs, committed costs, and actual invoices.
- Seek funding approval from portfolio leadership for new projects or extensions, adjusting priorities and projected costs if budgets are estimated to be exceeded.
- Provide feedback to teams executing work within the portfolio to ensure processes are followed and risks or barriers are resolved.
- Provide visibility to and monitor key performance indicators and metrics of success for value delivery, developing and implementing mitigations for any off-track metrics.
- Provide inputs to leadership for quarterly Board of Director updates highlighting project progress and key risks.
- Maintain alignment, collaboration, and process synergies with key health system domains.
- Perform other related duties as assigned
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's degree in business, healthcare administration, information technology, or related field required.
- 6+ years of experience managing enterprise projects and programs, with a focus on application delivery, clinical operations, or project management required.
- 3-5+ years of leadership experience in project and program delivery in an environment that scaled work across multiple teams required.
- Ability to oversee multiple projects at a time.
- Experience with patient experience, product thinking, and agile mindsets.
- Ability to function creatively, developing original solutions to overcome roadblocks.
- Strong leader, educator, coach, and servant leader.
- Excellent communicator and motivator.
- Proven ability to navigate executive leadership styles, meetings, and competing priorities.
- Ability to function autonomously in an unstructured and rapidly changing environment, ensuring teams maintain forward momentum and stepping in to lead as needed. Knowledge of health system administration principles and high-level understanding of health system business functions (e.g., Clinical Operations, Patient Access, Revenue Cycle).
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.