Clinical Quality Facilitator II - Performance Excellence - Full Time - Days

EDUCATION/EXPERIENCE REQUIRED: 

• Bachelor's degree in Nursing (BSN) 
• Minimum of five (5) years of clinical experience required with two years project management and/or process improvement experience preferred 
• Experience in educational curriculum design and delivery is an asset
• Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts
• Experience with new program/initiative development, implementation and evaluation
• Computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software
• Ability to problem solve independently and work with minimal direction
• Excellent organizational skills
• Ability to work with senior leaders and large teams with diverse members
• Demonstrated ability to negotiate and resolve conflicts
• Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands
• Ability to act as a change agent, providing direction to others and gaining their support
• Basic understanding of the research process and statistical analysis
• Strong leadership/mentoring skills and customer service skills
• Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System
• Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis
• Strong oral and written communication skills including presentation skills
• Understanding of health care cultures including medical and nursing cultures
• Sound decision-making skills and problem-solving skills

CERTIFICATIONS/LICENSURES REQUIRED: 

• Current RN licensure in the State of Michigan

Preferred Qualifications: 

• Master's degree in Nursing or a related field