Billing Representative - Home
This position is located on-site at the Durable Medical Equipment department. This position will work with customers, physicians, and other referral sources via phone, fax, email and in-person encounters, and will assist customers with education, training, and fitting (when necessary) for the product line. Customer Service responsibilities include processing referrals, hospital discharges, and face-to-face customer interaction, as well as familiarity with product and insurance regulations (private and Medicare/Medicaid). The Account Receivable responsibilities are as follows:
GENERAL SUMMARY:
The Accounts Receivable Representative is responsible for:
- Processing insurance claims in compliance with payer requirements and assisting patients with personal balances.
- Provides a variety of bookkeeping, record keeping, reconciliation and report production functions for the department.
- Administering patient financial policies and for assisting in the clerical functions of the department.
- Posting payment,
- Contractual discounts,
- Other adjustment,
- Charity care,
- Bad debt transactions to the patient accounting system.
EDUCATION:
- High school graduate or equivalent education.
EXPERIENCE REQUIRED:
- Minimum of 3 - 5 years of experience in health care field such as billing/coding,
- Medical assistant or related experience.
- Knowledge and experience with medical terminology either through educational or work experiences.
- Data entry skills, strong math, accounting/bookkeeping skills and detail oriented.
- Excellent written and verbal communications and strong customer service skills required.
PREFERRED QUALIFACTIONS:
- Associate degree in healthcare billing and coding.
- One (1) year of healthcare billing experience.
CERTIFICATIONS/LICENSURES REQUIRED:
- None
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.