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Information Technology
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1910222 Requisition #
Thanks for your interest in the Voice Architect position. Unfortunately this position has been closed but you can search our 1,195 open jobs by clicking here.

 

EDUCATION/EXPERIENCE REQUIRED:

  • Bachelor's degree in Computer or Management related field or equivalent Health Care IT Voice Network Management experience.
  • Minimum five (5) years of experience with voice teams and solutions.
  • Minimum five (5) years of experience with complex multi-site VoIP networks.
  • Five (5) years of experience in an multi-vendor voice and data environment consisting of hardware and software from Siemens/Unify, Cisco, and Avaya.
  • Five (5) years of experience supporting complex environments, using tools such as, Orion Solar Winds, Oasis, Comview and Impact Technologies for performance optimization and capacity planning.
  • Five (5) years of experience working with Spectralink, ASCOM or similar technologies for wireless communications, preferably in a healthcare environment.
  • Ten (10) years of experience Voice Mail and Unified Messaging systems, preferably the Unify Xpressions software.
  • The individual must have experience managing the design, implementation and support of advanced voice related systems.
  • The individual must demonstrate mature and effective techniques of translating business requirements into technical solutions.
  • Must be self-directed and have the ability to adapt to sudden changes. Strong interpersonal and conflict management skills.
  • Strong understanding of process flows and implementation roll outs. Strong problem solving and analytical skills.
  • Must be highly collaborative and able to work with different organizations and teams.
  • Capable of working independently and has the ability to effectively communicate with leaders, users and technical colleagues.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to work quickly and efficiently under deadline pressure.
  • Ability to handle numerous projects simultaneously.
  • Demonstrated ability to solve complex problems within converged communications infrastructure.
  • Ability to communicate and influence business and technical staff.

CERTIFICATIONS/LICENSURES REQUIRED:

  • Must have ITIL certification and past certification preferred in various voice and related technologies.
  • Relevant industry certifications include Unify/Siemens, ITIL preferred.

     Overview

       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit HenryFord.com.

     Benefits

       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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