Sr Medical Secretary -Full time

EDUCATION/EXPERIENCE REQUIRED:

·       Requires a High School Diploma or a G.E.D. equivalent.

·       One (1) year certificate from college or technical school with at least three (3) years of experience within an office setting; or five (5) or more years of related secretarial experience within an office setting required.

·       Previous experience scheduling appointments/maintaining calendars required.

·       Progressively more responsible related work experience necessary in order to gain in-depth understanding or organizational policies, procedures and operations, in order to assume a variety of high-level administrative details including arranging meetings and conferences without prior clearance, answering semi-complex correspondence, assembling highly confidential and sensitive information, answering questions of influential callers, and so forth.

·       Proficient with medical terminology.

·       Interpersonal skills necessary in order to effectively communicate with external and internal callers and visitors, often dealing with sensitive/highly confidential matters. Analytical skills necessary in order to handle semi-complex administrative details such as preparing special non-recurring reports by combining confidential data from several sources, and scheduling and handling administrative/secretarial needs of supervisor.

CERTIFICATIONS/LICENSURES REQUIRED:

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:

·       Communication                                           Ownership

·       Understanding                                             Motivation

·       Sensitivity                                                      Excellence

·       Teamwork                                                     Respect

Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:

·       Be self-directed

·       Be flexible and committed to the team concept

·       Demonstrate teamwork, initiative and willingness to learn

·       Be open to new learning experiences

·       Accepts and respects diversity without judgment

·       Demonstrates customer service values

PHYSICAL DEMANDS/WORKING CONDITIONS:

Normal office environment with minimal exposure to noise, dust, or extreme temperatures.