Senior Middleware/Salesforce Administrator - Health Alliance Plan
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor’s Degree in Computer Science, Business or related field.
- Three (3) years of experience in systems support and systems administration.
- Two (2) years of experience in Unix systems administration.
- One (1) year experience with UNIX shell scripting.
- Two (2) years of experience on SCM tools like Git for branching, merging, tagging and version control management repository.
- Two (2) years of experience on creating pipelines within Jenkins for Continuous Integration and Continuous Delivery processes.
- One (1) year of experience on Docker container administration.
- Extensive comprehension of Agile development concepts and practice.
- Ability to perform as a team player.
- Must have analytical, design, investigative, planning, organizing, coordinating and follow-through abilities and skills.
- Must be technically knowledgeable and demonstrate the ability to understand abstract and complex principles of data processing systems.
- Must be able to work without close supervision to produce quality results in a timely manner.
- Competent to work at the highest technical levels of all phases of middleware analysis activities.
- Ability to collect, prepare and present written and oral alternatives for user requests with all levels of Information Services personnel as well as with all levels of user management.
- Knowledge of business principles and functions to successfully implement application system requests in a timely and efficient manner.
- A high level of human relation skills in order to be effective in working with people of diverse skills and backgrounds throughout the corporation.
- Ability to develop in-depth understanding of applications, integration with other applications, such as using API for integration, and inner-workings of application functionality.
- Ability to articulate application functionality and make system design recommendations to customers.
- Must display an ability to develop and maintain professional relationships with co- workers and other technical staff.
- Ability to contribute to strategic planning by identifying potential opportunities and risks as to what might happen.
- Ability to optimize business processes to support continuous improvement.
- Ability to assess situations; gather in-depth data, analyze and interpret data to support data driven decision making.
- Ability to mentor and share knowledge with other team members.
- Must be able to provide support during nights and weekends.
Experience-Preferred:
- Experience with UNIX operating systems.
- Five (5) years of experience with administering application server middleware.
- Three (3) years of experience with DevOps and Platform management experience.
- Three (3) years of experience with Git or other version control systems.
- Two (2) years of experience in Salesforce release management.
- Two (2) years of experience as a Salesforce Administrator.
- Two (2) years of experience with Service Now ITIL, change management.
- One (1) year of experience with Apache Ant scripting.
CERTIFICATIONS/LICENSURES REQUIRED:
- ITIL Foundations Certification, preferred.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.