RN- MyCare Advise Line- 24 hours- Hybrid
🔍 Dearborn, Michigan
Our 24/7 RN Advice Line is a critical component of our mission, offering expert guidance and compassionate care to individuals in need. You’ll play a pivotal role in improving patient outcomes, enhancing the overall healthcare experience, and ensuring appropriate ER utilization.
What to expect in this role:
Provides leadership in the coordination and delivery of quality compassionate patient care. Utilizes the nursing process of assessment, planning, implementation, and evaluation to provide, delegate, supervise and document care and teaching of patients and family. Effectively communicates with the health care team. Demonstrates clinical competence. May require a professional certification which is a regulatory requirement in the State of Michigan or a documented community standard for the position, works independently and in collaboration with principal investigator when appropriate.
Essential Duties and Responsibilities:
You’ll assess patient symptoms, offer guidance, and determine the appropriate level of care. You’ll provide professional, evidence-based medical advice to patients over the phone. Additionally, you’ll educate patients on managing their health conditions and navigating their healthcare options, collaborate with providers to ensure continuity of care and thoroughly document all interactions to maintain accurate patient records.
Location:
Fairlane Medical Center / Remote – 19401 Hubbard Dr. Dearborn, MI 48126
We encourage you to apply if you:
- Are a graduate of an accredited school of nursing.
- BSN preferred.
- Possess ER or ICU experience.
- Possess recent experience in performing nursing assessments.
- Have excellent listening and communication skills.
- Possess RN licensure in the State of Michigan.
- Are able to lift and carry computer equipment up to 25 lbs.
- Have the ability to respond to the needs of a 24/7/365 operation.
CERTIFICATIONS/LICENSURES REQUIRED:
- Current licensure by the Michigan State Board of Nursing as a Registered Nurse.
- Current BLS or ACLS per Henry Ford Health policy.
- Certification will be required when it is a regulatory requirement in the State of Michigan or a documented community standard, i.e., Oncology Certified Nurse (OCN).
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.