Program Manager - Value Based Care Analytics & Insight - Populance
🔍 Troy, Michigan
Populance was designed to transform the health experience—delivering smarter care for patients, providers, and communities with focus and purpose. To learn more, check us out at: https://www.populance.org/
General Summary:
We are seeking a dedicated and experienced Program Manager with a strong technical background and robust skills leading complex projects to join our dynamic, collaborative team. This role is uniquely designed for an individual who not only possesses deep technical expertise in healthcare data infrastructure, healthcare data platforms, and analytic workflows, but also excels in managing complex projects that cross multiple business units.
This role serves as a critical bridge between analytics teams, business stakeholders, and technology partners to ensure analytic platforms, data assets, and outputs are optimized to support value‑based care analytics, strategy, performance improvement, and decision‑making.
The ideal candidate will be responsible for overseeing the project lifecycle associated with implementing new vendor platforms. This includes ongoing optimization, standardization, and enablement of analytic capabilities, engaging key stakeholders, ensuring the timely completion of tasks, and providing analytic and operational insights to drive successful system use, data integration, and value realization.
Key Responsibilities:
Technical Subject Matter Expertise
Determine stakeholder needs to develop system requirements and build out the system accordingly.
Define data dimensions, access requirements, and data transmission protocols.
Document decisions impacting the system build and the rationale behind those decisions.
Support development of metrics and analyses to validate and compare data between systems.
Collaborate with technical teams to ensure the system architecture and proposed solutions align with business requirements and industry standards.
Stakeholder Management
Engage stakeholders to understand their needs and translate them into technical specifications and data infrastructure.
Serve as the primary point of contact for technical and analytic inquiries and project-related communications.
Build and maintain strong relationships with vendors and external/internal stakeholders.
Ensure stakeholder satisfaction by delivering high-quality solutions that meet or exceed expectations.
Project Management
Review and track technical issues to ensure data accuracy and integrity, coordinating with cross-functional teams to timely resolution.
Identify potential risks and implement mitigation strategies to address them proactively.
Support project meetings and monitor project progress/milestones.
Assist development of team infrastructure and reporting processes on work completion value added activities to Populance leadership.
Track completion of work and staff capacity to maximize team efficiency and alignment of identified priorities.
Analytics Support
Ensure data integrity and facilitate completion of user acceptance testing during implementation of non-clinical platform applications as well as application optimization.
Support establishment of analytics standards grounded in industry leading practices/methodologies and system-defined strategic priorities.
Enable optimization of analytics platforms and tools post‑implementation to improve usability, performance, and efficiency.
Education/Experience Required:
Bachelor’s degree in Computer Science, Systems Engineering, Information Technology, Business Administration, or a related field.
Minimum of 5 years of experience in a technical role associated data management and leading complex projects.
Proven experience managing complex projects with multiple stakeholders and tight deadlines.
Strong technical background with expertise in system architecture, data integration, and analytics.
Excellent problem-solving skills and the ability to think strategically.
Exceptional communication and interpersonal skills.
Strong organizational skills and attention to detail.
Proficiency in project management tools and software
Preferred Skills:
Experience with healthcare data systems and analytics.
Knowledge of MedInsight, Arcadia or similar data analysis platforms.
Familiarity with payer reports and healthcare metrics.
Experience in documenting technical specifications and system requirements.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.