Physician Office Supervisor- Family Practice
Job Title: Practice Supervisor – Family Practice
Location: St. Clair Shores, MI
We are seeking an experienced and motivated Practice Supervisor to join our busy Family Practice. The ideal candidate is a strong leader with excellent communication and organizational skills who is committed to supporting staff and ensuring high-quality patient care.
Position Summary
The Practice Supervisor is responsible for overseeing the daily operations of assigned practice site by supervising staff, promoting teamwork, and ensuring compliance with organizational policies and procedures. This role provides leadership through coaching, training, and performance management while supporting continuous improvement initiatives.
Key Responsibilities
- Supervise assigned staff in the daily performance of activities and responsibilities at designated practice site(s).
- Coordinate and oversee staff orientation, training, coaching, and mentoring to promote professional growth and operational excellence.
- Assist with employee performance evaluations and provide ongoing feedback to support staff development.
- Participate in multidisciplinary meetings and committees focused on process improvement, operational initiatives, and the implementation of new services.
- Ensure staff compliance with departmental and organizational policies, procedures, protocols, and regulatory requirements.
- Foster a positive, collaborative work environment that promotes exceptional patient care and customer service.
Support practice leadership in achieving operational, quality, and patient satisfaction goals.
Qualifications
- High school diploma/GED required
- 1 year of experience in a medical office required
- Previous supervisory or leadership experience in a healthcare or medical office setting preferred.
- Strong leadership, communication, interpersonal, and problem-solving skills.
- Ability to effectively coach, mentor, and motivate staff.
- Knowledge of medical office operations and healthcare compliance standards.
- Proficiency with EPIC and Microsoft Office applications is preferred.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.