Patient Transportation Partner - 20 Hours per Wek - Afternoons (3p-11:30p) - Wyandotte

Facility/Security/Support Services
246667 Requisition #


Under the close direction of the Support Services management team, transports patients, charts, equipment and items safely and efficiently throughout the hospital and or clinic areas.


·       Transports the combined weight of equipment and patients safely and efficiently independently between nursing units, diagnostic areas, clinics, emergency department, the morgue at some sites and other areas of the hospital.

·       Acts as the primary customer service liaison for the hospital during the transport of patients. Communicates customer service related issue to proper nursing or management staff.

·       Transfers patients to and from the bed to wheelchair, stretcher, etc. May be required to move furniture in patient's room and seek assistance from nursing staff in order to successfully transfer the patient.

·       Monitors patient condition during transportation. Notifies nursing personnel if problems become apparent during the transport period.

·       Assists medical/nursing personnel during emergency situations as directed.

·       In case of fire or other internal disaster, assists in evacuating ambulatory patients to appropriate locations as designated by management.

·       In case of community disaster, assists nursing in making up extra stretchers and other duties as assigned.

·       Ensures transportation equipment is in good working condition. Makes simple repairs to equipment if appropriate, reporting serious problems to dispatcher to place a work order for repair.

·       Cleans and sanitizes wheelchairs and stretchers before and after every patient use.

·       Maintain established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.

·       Cooperates with other personnel to achieve departmental/interdepartmental objectives. Constantly communicates between nursing, ancillary departments and management.

·       Completes annual mandatory education.

·       Actively participates in training of new department associates if assigned.

·       Performs other tasks as assigned.


·       High School diploma, G.E.D., or equivalent experience preferred.

·       Possess excellent organizational skills, interpersonal and customer service skills.

·       Must be able to communicate effectively in person as well over the phone.

·       Must maintain confidentiality of patient and unit-care data per HIPAA regulations.

·       After initial training must be able to consistently demonstrate proper lifting techniques.

·       Must be able to pass all HFHS pre-employment requirements.

·       After initial training, must be able to comprehend and utilize technology associated with transport management software. This includes processing work requests through HFHS issued technology.

    Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.


Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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