Patient Education Specialist | Full Time
GENERAL SUMMARY:
The Patient Education Specialist promotes optimal patient education outcomes by implementing plans for new, revised, or existing educational offerings. These offerings are aimed at improving the quality and coordination of patient education. The specialist will also collect data for reporting and monitoring outcomes.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
People
- Functions as an expert and consultant to staff on patient education practice.
- Develops patient education materials and programs.
- Works collaboratively and provides leadership to multidisciplinary teams to improve the effectiveness of patient education practice.
- Functions as a patient advocate for education needs of patients.
Service
- Anticipates and exceeds patients’ and customers’ expectations that meet all elements of the Henry Ford Experience.
Quality and Safety
- Performs project management work of a complex nature to improve practice and quality of care. This may include developing and refining project objectives and work plan, guiding activities of project team, facilitating and/or leading meetings and teams, and coordinating/providing written and verbal presentations.
- Develop new patient education or revise current patient education. Analyzes data for future comparisons and improvements.
Growth
- Acts as a facilitator or coach, working with colleagues in other disciplines to promote positive change and the fulfillment of the HFHS mission.
- Promotes professional development of self through formal and informal educational opportunities. Clearly demonstrates goal-directed, accountable behaviors regarding self.
- Contributes to the development of the body of knowledge of the science of patient education.
Research and Education
- Identifies patient education needs of HFHS using formal and informal assessment methods. Reports findings to manager.
- Assists with the design of patient education structure, programs, courses, and tools that prepare and support staff to meet standards of care for HFHS.
- Utilizes current research and evidence-based practice in the design and development and adapts/revises to address changes in health care and regulatory requirements.
- Represents department on committees and councils when necessary.
- Aware of financial implications of patient education offerings such as the use or saving of time and personnel hours. Plans and implements patient education in a way that benefits both the learner and HFHS.
- Throughout the designing and implementation of patient education, is aware of the financial implications of the patient education process.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's degree in Nursing, Education, or other health care related field required.
- Enrollment in a Master program preferred.
- Must have at least one of the following:
- At least 3 years of clinical experience;
- At least 3 year of teaching experience;
- Certified Health Education Specialist (CHES).
- Demonstrates competence in development of quality education plans.
- Demonstrates leadership, good communication skills, problem solving and organization skills, flexibility, self-directedness, and initiative required.
- Proficient in Microsoft Office products.
CERTIFICATIONS/LICENSURES REQUIRED:
- If Bachelor's degree in Nursing, current Michigan RN licensure required.
- Certification in area of specialty preferred.
- Certified Health Education Specialist (CHES).
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.