Medical Review Officer Assistant (experience in drug/alcohol screening) - Occupational Health- Full Time

Admin Support (Non-Clinical)
194567 Requisition #
Share this Job


Assists the Medical Review Officer(s) (MRO), and/or other designated representative of an external corporate client of the Occupational Health department in administering and coordinating the Medical Review program. Ensures compliance with legal and regulatory requirements and with established procedures and guidelines. Organizes the daily flow of mandated forms and documents. Prepares Drug and Alcohol presentation materials to educate a variety of audiences.


  • Assists in the coordination of pre-employment drug and alcohol testing for all candidates on an on-going basis.

  • Assists with organizing and preparing materials required for meeting local, state and federal regulatory compliance.

  • Assigns work to external Collection vendors as directed. Maintain records in accordance with federal record retention requirements. Reviews chain of custody documentation and matches the documentation to ensure the positive identity of drug test results.

  • Ensures that adequate supplies are available for external medical centers and Collectors. Responsible for the ordering and maintenance of drug and alcohol testing supplies for distribution as needed.

  • Performs data entry of drug screen results into designated software.

  • Responsible for updating/generating patient and departmental forms.

  • Responsible for the coordination of special projects as assigned by Coordinator, Medical Review Officer and Designated Employer Representative.

  • Prepares monthly and year-end drug and alcohol testing results for corporate clients. Prepares monthly selections reports and ensures collections have been completed.

  • Maintains and submits the Federal Management Information System data report for each corporate client as indicated. 

  • Conducts presentations as required on the rules and procedures specific to drug and alcohol testing. Describes to clients the procedures for urine specimen collections. Recognizes signs of specimen adulteration.

  • Performs other duties as assigned.


  • Requires a high school diploma or GED. Post high school education in Business, Health Care Administration, or related field preferred.

  • Requires a minimum of one year of previous business or public contact experience to include office procedures, customer service emphasis, scheduling, registration, or medical clinic reception.

  • Requires certification as a Medical Review Officer Assistant according to federal Department of Transportation guidelines, or certification within six (6) months of hire. Failure to obtain MRO-A certification within six months of hire will result in termination in the MRO-A position.

  • Knowledge and/or experience in the field of drug and alcohol collection processes preferred. Requires computer skills using Microsoft Office (Word, Excel, PowerPoint).

  • Knowledge of Visio, Careplus, Medipac, and PeopleSoft is preferred.

  • Requires strong interpersonal skills to communicate with clients at all levels and oversee work duties of clerical personnel.

  • Strong communication skills and the ability to handle multiple tasks and projects within the constraints of deadlines and conflicting demands.

  • Requires analytical/critical thinking abilities to assess a situation and determine necessary steps to complete task, with minimal supervision.


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

       and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

       benefits and services.  Employee's classified as contingent status are not eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Detroit, Michigan

📁 Admin Support (Non-Clinical)

Detroit, Michigan

📁 Admin Support (Non-Clinical)

Detroit, Michigan

📁 Admin Support (Non-Clinical)