Medical Office Assistant - Internal Medicine - Full Time
GENERAL SUMMARY:
Under direct supervision of leadership, performs a variety of tasks to support clinical workflow.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Complete necessary office tasks such as faxing, filing, sorting, printing, paperwork, mailing letters, etc.
- Receive phone calls from patients, and enter them into Epic in-basket as appropriate
- Schedule appointments
- Call patients for appointment reminder and outreach for tests due
- Act as a runner/courier
- Escort patient to destinations within clinic
- Round in lobby
- Maintain examination/treatment rooms, including room turnover
- Inventory/stocking of supplies and equipment
- Other duties as assigned
Quality Assurance:
- Participate in departmental/divisional Quality Assessment and Quality Improvement
Programs
- Comply with all HFHS and departmental specific safety standards
- Maintain compliance with regulatory standards regarding practice, environment, and documentation
- Enter monthly hand-hygiene audit
Other:
- Uphold goals, policies, procedures, and expectations of the Henry Ford
- Support the mission, vision, and values of Henry Ford
- Maintain core and applicable specialty competencies as defined by the Henry Ford
EDUCATION/EXPERIENCE REQUIRED:
• High school diploma and/or G.E.D. equivalent.
• Basic computer knowledge and keyboarding skills.
• Basic medical terminology knowledge preferred.
PHYSICAL DEMANDS/WORKING CONDITIONS:
- Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
- Works in a patient care setting with possible exposure to communicable diseases.
- Manual dexterity required to complete performance of duties. Walks, stands, stoops, and may require some heavy lifting of patients and/or equipment.
Pay: flat pay rate $17/ hr
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.