Manager.Physician Relations Accts - Motor City Orthopedics - Full Time - Novi
🔍 Novi, Michigan
Orthopedic Practice Manager
Motorcity Orthopedics
Locations: Novi | Southfield | Howell
Position Summary
We are seeking an experienced and dynamic Orthopedic Practice Manager to oversee the daily operations of a growing multi-site orthopedic practice with three locations in Novi, Southfield, and Howell. This leader will be responsible for driving operational excellence, enhancing patient experience, supporting physicians and staff, and ensuring efficient practice performance across all sites.
The ideal candidate will have previous medical practice leadership experience, with surgical practice experience strongly preferred, and a proven ability to manage multi-site operations, teams, financial performance, and physician relationships.
Key Responsibilities
Operational Leadership
- Manage and oversee day-to-day operations across three orthopedic practice locations.
- Ensure consistent workflows, policies, and service standards across all sites.
- Monitor staffing levels, scheduling efficiency, and patient flow to maximize productivity.
- Develop and implement operational improvements to enhance efficiency and patient satisfaction.
- Maintain a culture focused on service excellence, teamwork, and accountability.
Physician & Network Support
- Contribute to the development and implementation of physician network planning initiatives.
- Collaborate with leadership to support growth strategies and operational expansion.
- Assist with onboarding and setup of new provider groups and practice locations.
- Build strong relationships with physicians, clinical leaders, and administrative teams.
Financial & Business Management
- Perform territory and operational analysis to identify opportunities for growth and optimization.
- Partner with revenue cycle leadership to review financial performance, reimbursement trends, and revenue opportunities.
- Monitor budgets, expenses, and productivity metrics across all locations.
- Prepare reports and recommendations for senior leadership.
Compliance & Human Resources
- Ensure compliance with healthcare regulations, policies, and accreditation standards.
- Support physician recruitment, onboarding, and retention initiatives.
- Lead, coach, and develop office managers and support staff.
- Address employee relations matters in partnership with Human Resources.
Education/Experience Requirements:
Required
- Associate/Bachelor’s degree in related field preferred with years of cumulative experience.
OR High School diploma or equivalency with 7 years of applicable cumulative job specific experience required. - Minimum 3–5 years of progressive leadership experience in a medical practice setting.
- Previous experience managing multi-site healthcare operations.
- Strong knowledge of practice operations, scheduling, patient access, billing workflows, and staff management.
- Excellent communication, leadership, and problem-solving skills.
Preferred
- Orthopedic or surgical specialty practice experience.
- Experience supporting physician recruitment and practice growth initiatives.
- Knowledge of revenue cycle management and financial reporting.
Skills & Competencies
- Multi-site operational leadership
- Staff development and team engagement
- Financial acumen
- Process improvement
- Physician relationship management
- Regulatory compliance
- Patient satisfaction focus
Why Join Us
Join a growing orthopedic practice committed to exceptional patient care, operational excellence, and collaborative leadership across our Novi, Southfield, and Howell communities.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.