Lab Service Representative (Laboratory Outreach) - Full Time - Detroit/Midnights

Clinical/Allied Health
1912167 Requisition #
Thanks for your interest in the Lab Service Representative (Laboratory Outreach) - Full Time - Detroit/Midnights position. Unfortunately this position has been closed but you can search our 1,200 open jobs by clicking here.
  • High school graduate 
  • Requires two to three years of clinical laboratory experience with a working knowledge of specimen collection, handling, preparation, and work flow. 
  • Near Acuity: Ability to see clearly at 20 inches or less. 
  • Depth Perception: Ability to judge distance and space relationships. 
  • Accommodation: Ability to adjust vision to bring objects into focus. 
  • Color Vision: Ability to distinguish and identify different colors necessary to perform job functions.
  • Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS Customer Service policy as summarized below: Communication Understanding Sensitivity Teamwork Ownership Motivation Excellence Respect 
  • Must practice the customer service skills as provided through ongoing training an in-services. 
  • Must possess the following personal qualities: Self-direction: Flexibility and commitment to the team concept; Demonstrates teamwork, initiative and willingness to learn; Demonstrated knowledge and practice of effective customer service skills; Willing to instruct others; Open to new learning experiences; Demonstrate customer service values. 

  • Regularly exposed to infection from disease-bearing specimens, organs and tissues. 
  • Occasionally exposed to radiation hazards. 
  • Exposed to hazards from electrical/mechanical/power equipment. 
  • Exposed to odorous chemicals and specimens. 
  • Exposed to housekeeping/cleaning agents/chemicals. 
  • May be exposed to toxic chemicals. 
  • Exposed to explosive or flammable chemicals, gases. 
  • Subject to burns and cuts. 
  • Exposed to hot or noisy equipment. 
  • Exposed to hot and humid work environment. 
  • Variations in temperature from hot to cold. 
  • Subject to work interruptions and changing priorities. 
  • Occasionally subjected to irregular hours. 
  • May be required to handle absentee replacement on short notice. 

Eye and face protection, gown, lab coat, apron, mask, non-sterile medical gloves, and utility gloves, as required by task or duties. 


  • Moderate physical effort that may require the ability to lift/carry up to 25 lbs. 
  • Occasional prolonged standing/walking or sedentary work. 
  • Occasionally pushes/pulls or moves/lifts equipment/supplies. 
  • Manual dexterity and mobility. 
  • Occasional reaching, stooping, bending, kneeling, crouching.


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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