IT Applications Systems Analyst/Programmer
🔍 Troy, Michigan
Responsible for formulating and defining system scope and objectives through research and fact-finding; develop and modify complex information systems; prepare detailed specifications from which programs will be written; design, code, test, deploy, document, and maintain programs; troubleshoot application issues and data issues when they arise; provide production support including on-call duties in a 24x7 environment, as well as support for new projects; participate in requirements definition sessions to gain a general perspective on the business objectives and business problem that is to be addressed by the system; develop implementable technical designs; research and recommend alternative design solutions where appropriate; analyze requirements, design and develop prototypes and work with the users/business analyst to fine tune the application and make recommendations; participate in peer code/design reviews to verify that quality standards and functional/technical requirements are met; design, code, test, implement and deploy complex programs using C#, JavaScript, HTML and SQL; develop appropriate programs and systems documentation according to established IT standards; conduct customer support call enhancement activities using Genesys framework and Interactive Voice Response(IVR); enhance customer experience through designing and implementing the Mobile application using Salesforce APEX classes; apply Salesforce Development Cycle (SFDC) for creating Integrated Procedures and Batch jobs using Lightening web components (LWC) of Salesforce; integrate multi-tier platforms using Web APIs in Salesforce; coordinate code through GitHub and deploy application among environments using COPADO Framework; create test scenarios and develop test plans to be used in testing the business applications in order to verify that client requirements are incorporated in to the system design; assist in analyzing testing results throughout the project; enhance existing systems; participate in structured walkthroughs and technical reviews; support production systems by helping resolve problems, providing timely follow-up on problem report, optimizing performance and streamlining processes; assist in coordinating developments tasks on projects and problem tickets; utilize knowledge of Team Foundation Server, GitHub, ASP.NET, SQL, SSIS, SSRS, SQL Profiler, Agile methodology, C#, HTML, JavaScript and Entity Framework to perform duties; participate in technical reviews and inspections to verify 'intent of change' is carried out through the entire project; provide support and escalation response to production problem issues/errors; perform root cause analysis and application resolution; keep abreast of new tools, technology and functionalities across the applications; and promote teamwork, initiate a personal training plan, continue acquiring skills and knowledge, and pursue an understanding of the organization’s business plans and strategies.
Location: 1414 E. Maple Road, Troy, MI 48083
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Education: Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, Electronic Engineering, Electrical Engineering, or in a related field of study (will accept equivalent foreign degree);
Training: None
Experience: Three (3) years in the position above, as a Full Stack Application Developer, as a Software Developer, or in a related occupation;
Other Requirements: Experience must have included three (3) years use of all the following: Team Foundation Server, GitHub, ASP.NET, SQL, SSIS, SSRS, SQL Profiler, Agile methodology, C#, HTML, JavaScript and Entity Framework.
Will also accept any suitable combination of education, training and/or experience.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.