IAM Technician (Identity & Access Management) - REMOTE
EDUCATION/EXPERIENCE REQUIRED:
- High School diploma or G.E.D. equivalent required.
- Bachelor's Degree in Information Systems, Computer Science or a related field is desired.
- Two plus (2+) years of experience with account management services and solutions.
- Prior server administration at a user object level, Microsoft Server, Linux.
- Basic understanding privacy/security and how it relates to identity objects.
- HIPAA, HITECH, NIST knowledge desired.
- Exposure to all aspects of IT system maintenance, lifecycle management, technical support, and application development.
- Healthcare exposure highly desirable.
- Strong multi-tasking and analytical/troubleshooting skills.
- Experience supporting federated identity tools.
- Experience in system and network security, authentication and security protocols, cryptography, and application security.
- Proven ability to communicate professionally and effectively in written or oral format, along with the ability to think analytically and solve problems is required. Knowledge of identity management best practices and compliance requirements that impact identity security.
- A service focused team player who has the ability to lead and mentor team members.
- Excellent customer service and interpersonal skills demonstrated both over the phone and face-to-face in order to communicate technical information in non-technical terms.
- Consensus building and collaborative interpersonal skills.
- Ability to work under pressure, establish priorities and respond with urgency.
- Self-motivated with excellent verbal and written skills.
CERTIFICATIONS/LICENSURES REQUIRED:
- ITIL foundations v3.0 certification preferred. Related certifications in identity/server management preferred (CIAM, MCSE, Epic).
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.