Director Physician Development

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor’s degree in Business, Nursing, Allied Health or Marketing required. Master’s preferred.
• Minimum seven (7) years of experience in healthcare administration with progressive growth in responsibilities and results and proven ability to work independently. Some managerial responsibility for a primary care practice is preferred.
• Communication and interpersonal skills for frequent contact with internal and external customers to persuade or negotiate on a wide range of subjects in situations, which may be controversial or sensitive. A mastery of a variety of communication modalities is required to include leading meetings, making formal presentations, writing complex documents, and managing complex relationships over time.
• Project management skills including the ability to define program, project, or process objectives, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological and fiscal resources to accomplish goals and objectives in a resourceful yet timely manner.
• Technical knowledge of program development and budgeting, physician contracting, and working knowledge of various physician regulatory requirements.
• Analytical ability to serve in an advisory/consultative role in determining and/or developing strategies, policies, processes, protocols and methods, frequently in the absence of guidelines or technical assistance, and to evaluate complex systems/techniques and/or processes that foster innovative approaches to improve current functions/operations.

CERTIFICATIONS/LICENSURES REQUIRED:

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:

• Communication
• Ownership
• Understanding
• Motivation
• Sensitivity

• Excellence
• Teamwork
• Respect

Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:

• Be self-directed
• Be flexible and committed to the team concept
• Demonstrate teamwork, initiative and willingness to learn Ÿ Be open to new learning experiences
• Accepts and respects diversity without judgment Ÿ Demonstrates customer service values

PHYSICAL DEMANDS/WORKING CONDITIONS:

Normal office environment with minimal exposure to noise, dust, or extreme temperatures.

Traveling between hospitals, physician offices, and other places of business is necessary; some evening and weekend events required, as needed.