Director Integrated Case Management
EDUCATION AND EXPERIENCE:
- Bachelor's degree in nursing or related professional field (i.e. social work, counseling, health education, etc.) or a Master's degree in Nursing or Social Work
- Five (5) years of relevant experience with specific emphasis in case management, disease management, health coaching or home health care
- Demonstrated experience in a complex leadership role
- Advanced knowledge, understanding of, and demonstrated experience applying population health management concepts
- Expert analytical/technical/facilitative and process improvement skills and knowledge
- In-depth understanding of human relations, group dynamics, change theory, and improvement methodologies
- Expertise in management principles, techniques and problem-solving methodologies
- Work directly with managers, supervisors, registered nurses, therapists and utilization support
- Work strategically to coordinate departmental activities to achieve objectives and align departmental goals with utilization operations
- Collaborate and work closely with utilization management to evaluate, select and implement process improvements designed to provide high-quality utilization management services
- Skilled at managing large, complex assignments simultaneously with potentially conflicting priorities and deadlines
- Adept at consulting and working collaboratively with a variety of individuals such as executive leaders and front-line staff.
- Expert leadership/mentoring skills
- Professional interpersonal skills: critical ability to communicate effectively with all levels of management and staff across the System and outside the organization with employed and partner (non-employed) physicians
- Skillful in learning and applying new population health management tactics and methodologies aimed toward improving health outcomes for patients
- Excellent oral and written communication skills, including the ability to teach complex technical/analytical concepts to all staff. Able to represent HFHS at National conferences, meetings and events
- Proficient in Microsoft Office products: Excel, PowerPoint, and Word
CERTIFICATIONS AND LICENSURES REQUIRED:
- Registered Nurse or Social Work license (State of Michigan)
- Certification in Case Management (CCM) from the Commission for Case Management Certification (CCMC)
- For current employees, effective date 2/1/2020, certification is required by February 2021
- For new hires, certification must be obtained within 1-year from date of hire
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.