Coordinator of Special Projects (Pharmacy) - 40 hrs/wk - Bingham Farms
GENERAL SUMMARY: This Special Project Coordinator position will directly support Henry Ford Health High Value Pharmacy Enterprise (HVPE) centralized operations and agile pod work. The person in this job will help drive day-to-day progress on priority operational pilots and standard work that are critical to system level pharmacy performance.
This position will partner closely with Centralized Pharmacy Services Center leadership and program owners across ambulatory, mail, specialty, refill support, call center, and centralized compliance packaging. The Project Manager will coordinate work across multiple locations and teams and help ensure that timelines, communication, accountability and deliverables are clear and met.
This is a pharmacy technician track role. Internal candidates with pharmacy technician background, pharmacy operations experience, pharmacy coordinator experience, or other relevant operational experience are strongly encouraged to apply. A pharmacist license is not required.
Primary responsibilities specific to this posting
In addition to the Special Project Coordinator responsibilities listed above, this role will be accountable for:
- Supporting the build out and ongoing operations of centralized call center and other shared services that support multiple care settings.
- Coordinating HPOD pilot work. This includes helping to stand up agile pod teams, tracking deliverables, updating status of projects and removing operational barriers so that the accountable leader can move work forward.
- Creating and maintaining simple project trackers, action logs, and communication summaries so that operational leaders have real time visibility to progress, risks, and next steps.
- Scheduling, preparing, and facilitating routine touchpoints between workstream owners when multiple departments are involved. This includes capturing decisions, owners, due dates and follow up items.
- Supporting creation and sustainment of standard work including documenting current state, capturing agreed future state, and ensuring that final process documents are stored and communicated.
- Escalating gaps in execution and barriers to the appropriate leader quickly and clearly.
EDUCATION/EXPERIENCE REQUIRED: Associate's Degree in business or a secretarial field from a business school or college in order to compose and prepare a variety of confidential reports, tables, memorandums, etc., and a minimum of three to five years progressively more responsible related work experience necessary to gain in-depth understanding of organizational policies, procedures, and operations in order to assume a variety of high-level administrative details. OR G.E.D. equivalent and post-high school classes in business or a secretarial field: from a business school or college to compose and prepare a variety of confidential reports, tables, memorandums, etc. and a minimum of five to seven (5-7) years progressively more responsible related work experience necessary to gain in-depth understanding of organizational policies, procedures, and operations to assume a variety of high-level administrative details. Computer software, i.e., Microsoft Office- Word, Excel, Power Point, Access skills are also required.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.