Community Recovery Coach - Emergency Department - Full Time Rotating Shift - Henry Ford Detroit Hospital

Behavioral Health
1912746 Requisition #


The Community Recovery Coach is an integral part of the team that is designated to conduct outreach and engagement to survivors of an opioid overdose after discharge and referral from the emergency department. This individual provides non-clinical services intended to aid patients in establishing recovery and reducing the risk associated with a subsequent overdose. The Overdose Survivor's Outreach Project (OSOP) Community Recovery Coach will assist in completing referrals to recovery support and substance use treatment services as well as developing service plans to promote successful linkage to referred services. Services will primarily be provided in the in the community, however the Coach may meet patients in the ED to assure successful continuity in care.



  • Conducts street outreach to locate and engage with referred OSOP patients from hospital emergency departments.
  • Conducts screenings to understand the patient’s history of drug and/or alcohol use, treatment history, social service and other recovery support needs and motivation to change behavior.
  • Facilitates patient’s readiness for change and uses motivational interviewing techniques and other communication skills to support and encourage the patient to plan for reduction or elimination of drug and alcohol use.
  • Assists patients in setting personal recovery goals.
  • Works with healthcare team and patient to identify community supports and treatment services to promote recovery.
  • Supports patients and families to understand how to access community resources. 
  • Assists patients in linking to community supports and treatment services, including helping secure transportation and other resources.
  • Acts as a peer support after patient is discharged from the hospital.  This involves face-to-face and phone engagement with patients in various community settings.  
  • Provides family members with recovery support materials.
  • Provides education on risks of overdose and assures that patient and significant others have naloxone and are trained to use.
  • Completes required reports and other necessary documentation accurately. 
  • Demonstrates competencies for position within the first 90 days of employment.
  • Satisfactorily meets requirements of position during periodic and annual evaluations. 


  • High school diploma or G.E.D. required. '
  • Must be able to read, interpret documents and write routine reports.
  • Basic computer skills required.
  • Four years of personal recovery and sustained abstinence from alcohol and/or drug use required.
  • Must possess excellent listening, verbal and written communication skills.
  • Demonstrated ability to work with detailed information.
  • Strong interpersonal skills in order to effectively communicate with patients and health professionals.
  • Must be able to demonstrate patience and tact when dealing with patients, families, and other staff, to integrate Continuous Quality Improvement principles for service and organization work improvements.
  • Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change, to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies.
  • Must have a willingness to learn and acquire new skills

Pay Grade: G16


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Detroit, Michigan

📁 Behavioral Health

Detroit, Michigan

📁 Behavioral Health

Detroit, Michigan

📁 Behavioral Health