Community Health Worker (Contingent) Part Time - Macomb
This Community Health Worker role will be contingent working up to 20 hours during the day at a Henry Ford office next to the Macomb hospital. This position will be responsible for phone/customer service outreach to patients and families to connect them to community/health resources to help attain positive outcomes.
GENERAL SUMMARY:
This role serves as a liaison, link or intermediary between health, social services and the community to facilitate access to services, and improve the quality of service delivery. This role also serves as an advocate for patients, a resource, and a vital part of the inter-professional healthcare team. Educates patients, engages and assists them in managing their healthcare needs. Provides non-clinical paraprofessional duties and is thoroughly familiar with the patients’ community and the resources available. Collaborates with healthcare staff, community based healthcare, social service and other providers.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Assist with patient retention, provision of referrals, and referral follow-up.
- Disseminate health information through one-to-one encounters with patients.
- Provide patients with information on HFHS classes, support groups and related services and assist with enrollment, if necessary.
- Conduct assessment activities related to social service and other ancillary needs related to the social determinants of health, and provide referral and follow-up related to these needs.
- Work closely with the patient care team to provide information on behalf of patient related needs, barriers and facilitators to accessing care, thus making it easier to design a tailored care plan for patient.
- Provide health education and coaching for patients.
EDUCATION/EXPERIENCE REQUIRED:
- High school diploma or G.E.D. equivalent.
- Previous experience as a community health worker, preferred.
- Previous experience conducting chronic disease education classes, preferred.
- Previous experience conducting home and/or clinic visits with patients and their primary care providers, preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
Certification as a Community Health Worker or a willingness to become certified.
WORKING CONDITIONS:
Normal office environment with minimal exposure to noise, dust, or extreme temperatures. Travel to and from appointments located in patient homes. Must have a valid State of Michigan driver’s license and automobile insurance.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.