Clinic Service Representative - Occupational Health - Days
The workforce wellness experts at Henry Ford Occupational Health - One Jackson Square can help support the safety and productivity of your employees. Our physicians and advanced practice providers have specific expertise in efficiently managing work-related illnesses and injuries. Our clinic only treats medical problems related to the workplace.
GENERAL SUMMARY: Under general supervision, follows prescribed procedures to schedule patient appointments, respond to telephone inquiries from patients, physicians, employees and other internal and external customers regarding referrals and services offered within Occupational Health Clinics. Completes necessary paperwork on patient visit and forwards appropriately. Maintains documentation of calls received and problems needing administrative follow-up.
SHIFT DETAILS: Monday to Friday 8:00 a.m. to 5:00 p.m
LOCATION: 100 E Michigan Ave Ste 101 Jackson, MI 49201
STATUS: Full Time, 40 hours per week
EDUCATION/EXPERIENCE REQUIRED: Requires high school diploma or G.E.D. equivalent. Requires the knowledge, skills, and competencies to work effectively with a diverse group of patients. Requires effective communication skills. Requires the ability to function in a multi-task environment.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.