Central Schedule Coordinator - Cardiology - Full Time (40Hrs)/Days - Detroit
Job Title: Central Schedule Coordinator
Location: Detroit Main Hospital - 2799 W. Grand Blvd Detroit, MI 48202
Department: Cardiovascular
General Summary:
We are seeking a detail-oriented and highly organized Central Schedule Coordinator to serve as the "air traffic controller" for physician, midlevel provider, equipment, and other scheduled clinical resources. This role is essential to ensuring patient access and timely care by proactively managing the availability of all scheduled clinical resources within a given specialty, across all sites of practice.
Under general supervision, the Central Schedule Coordinator will function as a centralized resource for both patients and referring physicians, ensuring consistency, accuracy, and efficiency in scheduling practices and protocols. This position plays a critical role in standardizing scheduling operations, maintaining master schedules, and serving as the point of coordination for schedule requests and adjustments.
Key Responsibilities:
Coordinate and monitor the availability of physicians, midlevel providers, equipment, and all other scheduled clinical resources to align with patient demand.
Act as a centralized resource for the specialty across all practice sites, ensuring standardized and consistent scheduling practices, protocols, and procedures.
Maintain and update master schedules for all clinical resources.
Track and report on provider clinic time, time away, and requests for schedule closures or alterations.
Prepare and maintain a variety of tracking reports to support scheduling transparency and efficiency.
Facilitate patient access by assisting referring physicians, patients, and staff with scheduling needs.
Communicate effectively across teams to proactively manage scheduling challenges and optimize
EDUCATION/EXPERIENCE REQUIRED:
- High School or equivalent is required. Associates degree is preferred.
- Minimum of one (1) to two (2) years of experience in a business office environment including experience with scheduling appointments and schedule maintenance.
- Analytical ability required preparing physicians' schedules is preferred.
- Familiarity with computer applications in a PC and mainframe environment is preferred.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.