Call Center Representative, Sterling Heights

📁
Admin Support (Non-Clinical)
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204893 Requisition #
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EDUCATION/EXPERIENCE REQUIRED
  • High school diploma or G.E.D. 
  • Prior administrative/clerical experience in a corporate office preferred. 
  • Proficient in Microsoft Office and Windows. 
  • Must be able to demonstrate problem solving skills. 
  • Must have excellent customer service skills. 
  • Must display a positive customer service attitude. 
  • Must be able to be flexible in work hours. 
  • Must have effective oral and written communications. 
  • Must have organizational and time management skills that result in high productivity.
PHYSICAL DEMANDS/WORKING CONDITIONS
  • Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
  • Requires walking, hearing, reaching, and the use of hands and fingers. 
  • Requires the ability to occasionally lift or move up to 10 pounds. 
  • Specific vision abilities required by this job include close vision. 
  • Must be able to work nights and weekends when needed. 

    Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.

Benefits

       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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