101401 - VP- Revenue Cycle

GENERAL SUMMARY

The Vice President – Revenue Cycle works in collaboration with the Sr. Vice President of Finance and Chief Revenue Officer and the Revenue Cycle Leadership Team and staff to build and deploy a vision and strategies for the management of Revenue Cycle transactions for all acute care hospitals and employed physicians across Henry Ford Health System.  The Revenue Cycle Leadership Team includes multiple Vice Presidents who are each separately responsible for certain revenue cycle departments from the following group:

Patient Access

• Hospital Patient Access Departments

• Central Authorization

• Insurance Verification

  Middle Revenue Cycle

• Health Information Management (HIM)

• Release of Information (ROI)

• Scanning

• DRG Coding

• Surgical Coding

• Inpatient Professional Coding

• ED Coding

• Value Based Documentation & Coding including RAF Score support

• Clinical Documentation Improvement

• Provider Education

  Central Business Office

• Hospital Insurance Recovery

• Professional Services Insurance Recovery

• Coding Recovery

• Transaction Flow

• Patient Services

• Call Center 

   

  The VP Revenue Cycle and other members of the Leadership Team are jointly responsible for the annual update and execution of the Revenue Cycle Playbook designed to continue Transformational activities to result in World Class Performance in the areas of:

   

• Yield Management

• Risk Adjustment Factor Management

• Acceleration of Accounts Receivable

• Compliance

• Cost-to-Collect

• Staff Engagement

• Patient Engagement

   

  This executive provides leadership for human resources, work processes, and information technology for assigned functions across all service locations.  The individual in this role fosters a culture of innovation, employee development, safety, accreditation, and responsible business performance. This leader works to integrate Revenue Cycle services with the vision and mission of the organization and its operating units.   

   

  Key transformational areas of focus will include:

1. Use of advanced analytics to segment populations and activities for the purpose of supporting customized responses

2. Deployment of Robotic Process Automation for repetitive tasks

3. Redeployment of labor savings into areas of enhanced service for patients and clinical customers

4. Acceleration of adoption of emergent technology to facilitate automation of coding and documentation and other processes

5. Use of Artificial Intelligence and Machine Learning to segment review, querying and educational activities in areas most critical to performance areas

6. Development of clinically based alerts in Epic and integrated bolt-ons to facilitate accurate documentation & coding

7. Promotion of voice recognition and NLP as an alternative to manual dictation & transcription

8. Promotion of continued exodus from paper records & scanning, and for those areas where scanning is necessary, movement of processes towards point-of-service

    

EDUCATION/EXPERIENCE Required

• Bachelors degree is required.

• Masters degree in business or health related field is strongly preferred.

• Minimum 10 years of progressive leadership including director level responsibility in a complex healthcare organization.

• Exceptional business acumen including experience in contracting or group purchasing required.

• Exceptional interpersonal skills for written, verbal, presentation, and computer communication required.

• Experience with leading integration or other large transformation projects is preferred.