101387 - Vice President - Market Operations & Strategy

Business (Non-Clinical)
194423 Requisition #
Thanks for your interest in the 101387 - Vice President - Market Operations & Strategy position. Unfortunately this position has been closed but you can search our 1,258 open jobs by clicking here.


  • Bachelor’s Degree Master’s Degree in Business or Health Care Administration or related field required. 

  • Ten plus (10+) years of leadership experience in hospital management and AMC role; including prior management experience in areas such as ambulatory care programs, revenue cycle management, pro-fee and hospital fee billing systems, Innovation programs, facilities building projects oversight, or other hospital operations management, infrastructure or redesign project management, etc. 

  • Expertise in leading Performance Improvement approaches which includes experience in development of comprehensive reports and interpretation of complex data utilizing such methodologies as LEAN, CUSP, and PDCA. 

  • Experience and training in Human Centered Design, along with proven experience organizing and directing multiple teams and departments. 

  • Extremely versatile, dedicated to efficient productivity; prior Baldrige or equivalent training.   Skilled in preparation and presentation of reports to various committees and groups, including experience and accountability to Board of Trustees, Foundation Boards, and C-Suite Leadership. 

  • Experience planning and leading strategic initiatives with a focus on creating and evaluating business arrangements that generate growth and revenue enhancements for the health system. 

  • Must thrive in an accountable, collaborative, shared leadership environment.  

  • Ability to communicate effectively in writing and verbally. Analytical skills. 

  • Skilled in effective planning, both strategic and short-term, and organizing attributes.

  • Skilled in exercising initiative, judgment, problem solving, and decision making.

  • Ability to set priorities and avoid crises management.

  • Knowledgeable in organization policies, procedures, systems, and objectives. Experience with data analysis. 

  • Experience with budget management.

  • Proven success in a project coordination role. 

  • Nimble business mind with a focus on developing creative solutions.   Strong project reporting skills, with a focus on interdepartmental communication. 


Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:

  • Communication  

  • Ownership 

  • Understanding  

  • Motivation 

  • Sensitivity  

  • Excellence 

  • Teamwork  

  • Respect

  • Must practice the customer skills as provided through on-going training and in-services.

Must possess the following personal qualities: 

  • Be self-directed

  • Be flexible and committed to the team concept

  • Demonstrate teamwork, initiative and willingness to learn

  • Be open to new learning experiences

  • Accepts and respects diversity without judgment

  • Demonstrates customer service values


  • Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working within and throughout various functions and entities in the organization to achieve operational success.  

  • Must be able to effectively analyze, communicate and respond. 

  • Must be able to travel to various HFHS sites and locations as needed.


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit HenryFord.com.


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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