Quality/Risk Specialist II/Administration-Medical Group (days full time) One Ford Place
EDUCATION AND EXPERIENCE
Master’s degree in healthcare related field or JD, with 3-5 years experience preferred. Bachelor’s degree would be considered with minimum of 5 years of experience.
Experience required includes risk and safety event management, multidisciplinary process improvement experience as a team leader or project facilitator at business unit or System level, and experience designing and implementing process improvements at the business unit or System level to facilitate compliance with Joint Commission, CMS and other regulatory bodies.
WORK ENVIRONMENT
Expected to work in both a normal office environment and a clinical setting with potential for exposure to communicable diseases. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED JOB KNOWLEDGE AND SKILLS
Passion for patient safety
Good presentation skills including solid oral and written communication skills and the ability to communicate effectively with a wide variety of personalities and departments, including members of the medical staff.
Demonstrates project management and critical thinking skills, with the ability to lead / provoke the thinking of administrators and medical leaders by articulating opportunities and being a change agent for the organization.
Excellent interpersonal, diplomatic, negotiation and customer service skills with an ability to deal with conflict and people who are upset by provide a calming influence in difficult situations.
Ability to design and present effective educational programs; willingness to instruct others
Ability to communicate, manage knowledge, mitigate error and support decision making using information technology; demonstrates analytical problem solving ability including the ability to perform statistical and trend analysis
Ability to independently manage complex, simultaneous assignments with potentially conflicting priorities and deadlines
Ability to be flexible and function effectively within a team-based environment
Ability to analytically interpret policies, procedures, and regulations for application to system quality, risk, and safety issues
Computer skills including knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, electronic mail and internet navigation software.
Meets or exceeds HFHS Team Member Standards of Excellence
QUALIFICATIONS
To perform this job competently, an individual must be able to perform each essential duty to the satisfaction of HFHS customers. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.