Patient Registration Representative/ 20hrs/wk/ Midnights/ West Bloomfield Emergency Dept.

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Business (Non-Clinical)
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193636 Requisition #
Thanks for your interest in the Patient Registration Representative/ 20hrs/wk/ Midnights/ West Bloomfield Emergency Dept. position. Unfortunately this position has been closed but you can search our 1,282 open jobs by clicking here.

EDUCATION/EXPERIENCE REQUIRED:  

  • High school diploma or G.E.D. equivalent is required. 
  • One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting. 
  • EPIC training/experience preferred. 
  • Insurance payor systems experience preferred. 
  • ICD-10 medical terminology experience preferred. 
  • Strong computer skills and working knowledge of Microsoft Office products. 
  • Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff. 
  • Must be willing and able to instruct others. 
  • Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions. 

 

Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below: 

  • Communication 
  • Ownership 
  • Understanding 
  • Motivation 
  • Sensitivity 
  • Excellence 
  • Teamwork 
  • Respect 

 

Must practice the customer skills as provided through on-going training and in-services. 


·    Must possess the following personal qualities: 
·         Be self-directed 
·         Be flexible and committed to the team concept 
·         Demonstrate teamwork, initiative and willingness to learn 
·         Be open to new learning experiences 
·         Accepts and respects diversity without judgment 
·         Demonstrates customer service values 


    Additional Details

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Overview

Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.

Benefits

       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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