Mgr- SVC OptimEyes - Clinton Township - Full Time
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
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Requires high school diploma or GED. Associates Degree is preferred.
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Requires an understanding of budgets, revenue and expenses.
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Requires previous optical experience.
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Demonstration of managerial, leadership, communication and interpersonal
skills.
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Completion of all required training courses.
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ABO Certification preferred.
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below:
Must practice the customer skills as provided through on-going training and in-services. Must possess the following personal qualities:
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Be self-directed
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Be flexible and committed to the team concept
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Demonstrate teamwork, initiative and willingness to learn
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Be open to new learning experiences
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Accepts and respects diversity without judgment
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Demonstrates customer service values
WORKING CONDITIONS
Works in a retail office environment. Weekly schedule may span across seven days, and may include nights and weekends.
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.