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HRIS Functional Specialist - Full Time - Allegiance Health - Detroit, MI

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Business (Non-Clinical)
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186508 Requisition #
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GENERAL SUMMARY:

 
Responsible for leading projects of medium to high complexity and supporting Application configuration, design, testing and troubleshooting of PeopleSoft HRMS modules and/or HR technology systems.  Provide exceptional customer service to all customers in anticipating needs of application functionality, resolving problems, and related issues. Perform thorough documentation of programs, businesses process flows and systems. Work effectively with other members of the eHR team to create and promote a healthy high performing work environment. Works on a daily basis to support HR technology applications such as PeopleSoft, Kronos, Taleo Recruiting, SuccessFactors Performance Management.  
  
PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Under the direction of the e-HR Manager the e HR Specialist will:
  • Partner with HR business lines to assess the HR Technology needs and consult with them on alternatives by providing options with recommendations to meet needs.   Collaborate with Client to develop test and implement best alternatives
  • Define business requirement as they relate to the implementation of technologies that make up HR Technology portfolio/PS suite of applications.
  • Assist with development of project plans, scheduling, monitoring and communicating the project status.  Report any type of potential problems to appropriate management in a timely manner.
  • Analyze and recommend best practice business process/ data models to integrate HR Technological systems.
  • Consult with system users to expand or modify Technology capabilities system to improve operational efficiency or workflow.
  • Perform periodic review of Application bundles, patches, fixes and updates released by PeopleSoft using the Customer Connection and other network venues. 
  • Develop system audit practices/ reports to ensure integrity of HR Data.
  • Design, develop and maintain functional specifications for application customizations, interfaces, processes and reports.  Analyze and test each custom specification.
  • Troubleshoot any design failure and determine best logical problem solving approach to ensure resolutions for HR Technology applications
  • Run adhoc reports to support customer’s operational needs. Understand and anticipate customer need to provide data with business insights and variations.
  • Ensure integrity and security of all HR data through enforcement of procedures.
  • Adhere to established Service-intake process and follow the service delivery protocols and documentation requirements in delivering service to customers.
  • Use the service request database to manage all assigned cases with adequate and up to date details on progress and status of completion.
  • Contribute to the service excellence standards for the department and maintain high levels of service standards by living the values and principles of service excellence.
  • Serve as a backup resource to other teammates, as identified on a periodic basis.
  • Maintain professional growth and development through seminars, workshops and other learning opportunities. 
  • Develop expertise on understanding technical aspects of HR applications to have increased understanding of system design and integration with other facets of HRMS.
  • Perform other related duties as assigned or requested.

 

EDUCATION/EXPERIENCE REQUIRED:
  • Bachelor’s Degree required. Degree course with HR or IT background.
  • Certified or specialized training in PeopleSoft HR/Information Technology is preferred.
  • Expertise with PeopleSoft HR Modules, Performance Management, Learning Management and/or Recruiting system is desirable.       
  • 2 years of HR related experience is preferred.
  • 3-5 years experience in Human Resource Information Systems
  • Able to work effectively in a team environment
  • Strong interpersonal skills
  • Strong analytical skills
  • Strong leadership skills to encourage team participation and successful outcomes
  • Ability to work independently and manage/prioritize multiple tasks, with very limited managerial guidance
  • Excellent writing skills as needed for procedural documentation and user communication
  • Understanding of relational database concept and ability to report

     Overview

       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit HenryFord.com.

     Benefits

       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

       and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

       benefits and services.

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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