Health Plan Sales/Producer Relations Consultant (in Western Michigan) - Health Alliance Plan
The desired candidate for this role will live on the West side of the state of Michigan to cover territory responsibilities from Kalamazoo, Grand Rapids, and Traverse City.
PRIMARY OBJECTIVE:
This position supports driving growth within the Large Group Commercial sales business. The role is accountable for membership growth through the development and maintenance of consultant relationships, promotion of the company’s value proposition, and close coordination with sales personnel to support both new business acquisition and client retention. The position also supports the organization’s development and execution of targeted sales and growth strategies, including business development, client service, underwriting, and marketing support. A primary expectation of this role is to partner effectively with the HAP/TPA sales teams, Large Group Growth leadership, and external agents to strengthen sales activity, improve retention, and expand market share and brand awareness throughout Michigan.
DUTIES AND RESPONSIBILITIES:
Collaborate with the agent community and sales team to identify and address performance gaps with effective, practical solutions.
Build and maintain strong relationships with consultants, brokers, and internal partners to support sales growth and retention efforts.
Develop and deliver ongoing training for sales agents as needed to strengthen product knowledge, sales effectiveness, and market readiness.
Conduct analyses, reviews, and audits of agent partner productivity to identify trends, opportunities, and areas for improvement.
Partner with the sales team, product department, and marketing to ensure Request for Proposal (RFP) responses are accurate, complete, timely, and compelling for employer groups, consultants, and agents.
Review and refine sales presentations as needed to ensure consistent, accurate, and compelling messaging. Provide actionable feedback to the sales team prior to presentations with prospective clients.
Support additional growth initiatives, implementation activities, and administrative services only as assigned and required by business needs.
Attend key meetings, events, and sales functions with internal and external customers to promote HAP and TPA products and services. Prepare materials and coordinate activities that support effective brand representation at sponsored events.
Serve as a liaison for the sales team by providing expertise, guidance, and recommendations that support efficient daily operations. Escalate concerns and unresolved issues to the Director in a timely manner to support balanced, effective resolution.
Perform other related duties as assigned.
Education/Experience Required:
Bachelor’s Degree. Relevant experience may be considered in lieu of the degree requirement.
Minimum of five (5) years of successful health insurance sales experience in the health care market.
Familiarity with health plan operations and federal, and state regulations
Familiarity with a broad range of health plan options (HMO, PPO, CDHP).
Self-Funding health plan sales and strategy experience preferred.
Employer Group Waiver Plan/Group Medicare Plan sales and strategy experience preferred.
Demonstrated leadership skills.
Excellent written and oral communication skills.
Strong presentation skills.
Strong interpersonal skills.
Commitment to service excellence
Respect for diversity.
Ability to manage multiple projects.
Strong organizational and time management skills.
Strong analytical skills and attention to detail.
Ability to coach and guide sales team, including implementation of appropriate staff training.
Excellent public relations and public speaking skills.
Team spirited.
Strong understanding of the sales process for both group new business and sales.
Working knowledge of an integrated health delivery system.
Proficient at operating personal computers and associated software programs including, but not limited to, Word, Excel, and Power Point.
Travel – Frequent travel including overnight stays.
Must be able to work off-hours and extended hours as necessary.
Certifications/Licensures Required:
Must possess a valid Driver’s license and maintain an acceptable driving record.
Must be a licensed Agent with the state of Michigan in Accident Health & Life insurance.
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Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers.
Benefits
The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.