ECMO Program Facilitator - RN Clinical Quality II / Detroit Campus / 40 hours Day Shift

Business (Non-Clinical)
198448 Requisition #

A new opportunity for a Facilitator for Clinical Quality is available for the Henry Ford Hospital in midtown Detroit. This position requires a BSN degree and experience in clinical quality. The hospital is a Level 1 trauma center, teaching, and research hospital.

• Position: Full time Exempt 40 hours per week
• Shift: Days
• Benefits: Full time benefit package

The position will be overseeing the ECMO (extracorporeal membrane oxygenation) patients on the CVICU at the Henry Ford Hospital.
RN’s with CVICU and clinical quality experience are being sought to manage the patient quality for the program. Previous project management and process improvement experience is preferred.

Performs complex project work with interdisciplinary groups that include senior administrators, nursing and medical leaders. This work is done with minimal supervision from Director, Initiative Effectiveness Quality & Safety. The CQF II leads or co-leads large system teams, guides implementation plans and acts as a consultant or facilitator on regulatory, disease certification, patient safety and quality issues. The CQF II designs and delivers educational programs to assist employees, physicians and leadership, meet safety and quality goals. The CQF II may assist with the design and supervision of graduate students’ quality and safety projects.

• Directs, facilitates and coordinates the design and implementation of clinical quality and patient safety initiatives, programs and projects at the business unit level and system level; provides project management support to major system clinical improvement initiatives. Demonstrates skills in conflict resolution. Using team facilitation skills, guides the team to meet timelines and outcomes for project.
• Independently assesses project needs based on evidenced based best practice(s) and/or regulatory standards; Guides the selection of appropriate team members to address project needs; Guides and/or develops a work plan including timelines; Ensures teams are organized through meeting agendas and a method to document goals, responsibility and progress; Demonstrates the ability to develop an effective communication plan (including education if appropriate);Seeks leadership guidance appropriately to assist with the identification of obstacles/barriers to success.
• Demonstrates knowledge of the science of process improvement and provides formal and informal consultation to all members of the health care team and support staff, external customers (including students), and administrative staff in process improvement methodologies, performance measurement, sustain and spread methodologies.
• Applies various quality improvement processes/tools and ability to initiate, design, and develop process improvement projects and programs based on organizational needs; Researches “best practices” as initial step; Assists in choice of appropriate measures; Assists in design of the methodology for data collection; Assists in analysis and interpretation of data; Guides testing of changes, and specifically small tests of change.
• Designs and delivers formal and informal education to all members of the health care team and support staff, external customers (including students), administrative staff on patient safety and clinical process improvement, performance measurement and management, change management, sustain and spread methodologies, and other key subjects critical to the support of patient safety and clinical performance improvement including external regulatory and quality agencies.
• Interpret data for customers including leadership.


• Bachelor’s degree in Nursing is required. Master’s degree in Nursing or a related field preferred.
• Active Michigan RN license. Previous CVICU experience is preferred.
• Minimum of five years of clinical experience required with two years project management and/or process improvement experience preferred.
• Experience in educational curriculum design and delivery is an asset.
• Experience with clinical quality and patient safety principles/initiatives; demonstrated ability to apply concepts.
• Experience with new program/initiative development, implementation and evaluation.
• Strong computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software.
• Ability to work with senior leaders and large teams with diverse members.
• Demonstrated ability to negotiate and resolve conflicts.
• Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.
• Ability to act as a change agent, providing direction to others and gaining their support.
• Basic understanding of the research process and statistical analysis.
• Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.
• Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis.
• Strong oral and written communication skills including presentation skills.
• Sound decision-making skills and problem-solving skills.


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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