Community Health Worker - Contingent - Detroit
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides patients with reproductive and sexual health materials, educates patients on contraceptive methods and associated reproductive health topics, screens patients for other women’s health needs, and provides patient referrals to reproductive health and social services partners.
Provides health information through one-to-one encounters with patients in the Emergency Department and follow-up phone calls, texts, emails, or social media direct messages.
Provides patients with information on HFHS classes, support groups, and related services and assist with enrollment, if necessary.
Conducts assessment activities related to targeted reproductive and sexual health prevention, social services, and other needs related to the social determinants of health.
Provides referrals and follow-up related to identified reproductive and sexual health prevention, social services, and other needs related to the social determinants of health.
Works closely with the patient care team to provide information on reproductive and sexual health and barriers and facilitators to accessing care, thus making it easier to design a tailored care plan for patient.
Provides reproductive and sexual health education, decision-support, and coaching for patients.
EDUCATION, EXPERIENCE, AND SKILLS QUALIFICATIONS:
- High school diploma or G.E.D. equivalent required.
- Significant experience and deep knowledge of Detroit required.
- Must meet or exceed core customer service responsibilities, standards, and behaviors as outlined in the HFHS’ Customer Service Policy and summarized below (required):
- Communication,Understanding, Sensitivity Teamwork, Ownership,Motivation, Excellence, and Respect
- Must meet or exceed the following skills (required) Strong organization, time management, attention to detail, and problem-solving skills.
- Ability to work independently and remotely, including use of phone or web meetings for team management.
- Respects diversity without judgment and works to create an inclusive environment for all.
- Flexibility and adaptability to project needs and work environment.
- Excellent interpersonal, written, and oral communication skills.
- Ability to receive constructive feedback to improve job performance and team success.
- Proficiency with Microsoft Word and email.
- Must be able to practice the customer service skills as provided through on-going training and in-services.
- Previous experience as a community health worker, health educator, or similar preferred, but not necessary.
- Previous experience providing contraception or related health education, preferred, but not necessary.
- Previous experience working in a fast-paced healthcare setting such as the Emergency Department, preferred, but not necessary.
Should feel comfortable working in a "chaotic work setting".
- Candidates with lived experience are encouraged to apply.
CERTIFICATIONS/LICENSURES REQUIRED:
All trainings and certifications will be provided by employer if not already attained, including:
Michigan Community Health Worker Alliance (MICHWA) Community Health Worker certificate
- Contraception counseling and family planning training
- Research training necessary for this role
- Emergency Department and healthcare navigation training
Additional Details
This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.
Overview
Partnering with nearly 2 million people on their health journey, Henry Ford Health provides a full continuum of services at 250 care locations throughout southeast and south central Michigan. With 33,000 valued team members, Henry Ford is also among Michigan’s largest and most diverse employers. Our superior care and discoveries are powered by nearly 6,000 physicians, researchers and advanced practice providers. Learn more at henryford.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness, and a whole host of other benefits and services. Employee's classified as contingent status are not eligible for benefits.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.