Collaborative Quality Initiatives Program Coordinator Full time Neurosurgery Research Lab

Business (Non-Clinical)
216602 Requisition #


  • Blue Cross Blue Shield of Michigan (BCBSM) sponsored Collaborative Quality Initiatives (CQIs) are statewide quality improvement programs whose goals are to improve quality, safety, and clinical outcomes for healthcare procedures and medical conditions across the state of Michigan (
  • Henry Ford Health is home to the Coordinating Centers for 2 of the 18 current CQIs.
  • The CQI Program Coordinator will be responsible to build new relationships and maintain existing relationships with Ambulatory Surgery Centers across the state.
  • In addition to providing leadership and professional expertise for participating sites, the CQI Program Coordinator will oversee the recruitment, on-boarding, contracts and QI initiatives at these Ambulatory Surgery Centers.
  • The CQI Program Coordinator will collaborate with CQI Coordinating Center Program Managers (including those led by both Henry Ford Health and Michigan Medicine), the BCBSM Value Partnerships Team, and CQI participating sites across the state.
  • The CQI Program Coordinator reports directly to the CQI Program Manager. 


  • Bachelor's degree in Business, Science, Public Health, Health Administration, Nursing, Allied Health or related field required.
  • Master's degree preferred.
  • Five (5) years of health care experience required, including experience working with the BCBSM sponsored CQI program and CQI related contracts.
  • Two (2) years of project management and/or process improvement experience preferred.
  • Knowledge of health care delivery including patient flow (inpatient, procedural, ambulatory care), health care operations and payment models.
  • Demonstrated performance improvement success.
  • Experience with new program/initiative development, implementation and evaluation.
  • Computer skills including knowledge of Microsoft Word, PowerPoint, Microsoft Excel, Care Plus, electronic mail and Internet navigation software.
  • Ability to problem solve independently and work with minimal direction.
  • Excellent organizational skills.
  • Ability to work with senior leaders and large teams with diverse members.
  • Demonstrated ability to negotiate and resolve conflicts.
  • Ability to adapt, respond and prioritize in a rapidly changing health care environment and ability to successfully manage multiple competing demands.
  • Ability to act as a change agent, providing direction to others and gaining their support.
  • Basic understanding of the research process and statistical analysis.
  • Strong leadership/mentoring skills and customer service skills.
  • Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.
  • Strong base of patient safety knowledge including human factors and Failure Mode and Effects Analysis.
  • Strong oral and written communication skills including presentation skills.
  • Understanding of health care cultures including medical and nursing cultures.
  • Sound decision-making skills and problem-solving skills.

Preferred skills

Previous experience with quality initiatives, project management, health care industry. Attention to detail and a strong ability to multitask are essential. This position will involve an alternate work schedule when meetings occur outside of the regular shift, including early mornings, evenings,  and occasional travel within Michigan.


       Under the leadership of President and CEO Wright L. Lassiter, III, Henry Ford Health System is a

       $6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

       including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

       other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

       now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

       of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

       health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s  

       major academic medical centers, receiving between $90-$100 million in annual research funding and

       remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

       education and training, the health system has trained nearly 40% of physicians currently practicing

       in the state and also provides education and training for other health professionals including nurses,

       pharmacists, radiology and respiratory technicians. visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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