Barista Retail Associate - Contingent Rotating Shift - Henry Ford West Bloomfield

Clinical/Allied Health
1910582 Requisition #
  • Maintain operation of the Coffee Shop in the Manager’s absence and provide additional support as outlined below.
  • Greets each guest that enters the store within 15 seconds with a verbal or non-verbal greeting, smile and eye contact.
  • Proactively engages the guest in conversation
  • Seeks opportunities to educate and suggestively sell
  • Executes all company initiatives
  • Be self-directed and independent
  • Ability to interact with the volunteers in a patient and professional manner
  • Be flexible in work schedule to meet the demands of a busy retail environment
  • Demonstrate all qualities of Service Excellence
  • Have a strong ability for attention to detail
  • Thank each guest
  • Welcome questions and educate the guests
  • Keep guest areas clean
  • Print daily credit card and payroll deduction transactions
  • Assist in the deposit of cash from daily sales
  • Direct guest to pick up area
  • Pour drip Brew
  • Make espresso drinks, smoothies and coolers, deliver drinks in less than 3 minutes, interact with each guest, and keep store clean
  • Operate Espresso machine
  • Know guest’s name and drink preference
  • Batch like drinks together
  • Make all drinks according to operation formula’s
  • Serve beverages that look attractive, no spills or overflowing whip cream.
  • Package bulk beans
  • Refill cocoa/cooler mix/whip
  • Maintain adequate supplies for the shop including: register tape, paper bags, tissue and other supplies needed for daily operation
  • Re-stock merchandise as necessary in the selling areas
  • Receive delivery of merchandise to the storage room from the dock
  • Verify and reconcile merchandise received with the vendor-packing list
  • Unpack merchandise and record the UPC on the packing list
  • Record and report any damaged merchandise to the manufacturer in the appropriate time frame
  • Perform other related duties as required
  • Complete all side-jobs and checklists 

High School Diploma
Restaurant, retail or guest service experience 


       Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

       care systems, is a national leader in clinical care, research and education.  The system includes

       the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

       insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

       network and many other health-related entities throughout southeast Michigan, providing a

       full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

       The health system also is a major economic driver in Michigan and employs more than 24,600

       employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

       health system is led by President and CEO Wright Lassiter III.  To learn more, visit


       Whether it's offering a new medical option, helping you make healthier lifestyle choices or

       making the employee enrollment selection experience easier, it's all about choice.  Henry

       Ford Health System has a new approach for its employee benefits program - My Choice

       Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

       dozens of options for all of our employees including compensation, benefits, work/life balance

       and learning - options that enhance your career and add value to your personal life.  As an

       employee you are provided access to Retirement Programs, an Employee Assistance Program

       (Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness,                 and a whole host of other benefits and services.  Employee's classified as contingent status are not         eligible for benefits.    

      Equal Employment Opportunity/Affirmative Action Employer

        Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

        committed to the hiring, advancement and fair treatment of all individuals without regard to

        race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

        weight, marital status, family status, gender identity, sexual orientation, and genetic information,

        or any other protected status in accordance with applicable federal and state laws.

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