Surgical Scheduler - Full Time - Southfield/Novi - Motor City Orthopedic

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Facility/Security/Support Services
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260414 Requisition #

Join Henry Ford Health as a Surgical Scheduler and make an exciting impact on patient care, contribute to our Motor City Orthopedic team, two locations hiring - Novi and Southfield. 

GENERAL SUMMARY: 

Expected Hours: No less than 40 per week

Location: Hiring for Southfield and Novi

Medical Specialist: Orthopedic and Sports Medicine

As a Surgical Scheduler, you will be a vital part of our healthcare team, utilizing your core skills in medical administrative support, patient service, and office experience to ensure seamless coordination of surgical procedures. Your premium skills in medical collection, EMR systems, and HIPAA compliance will be essential in maintaining accurate records and safeguarding patient information. With a focus on communication, customer service, and time management, you will excel in liaising with patients, healthcare providers, and administrative staff to facilitate efficient and effective surgical scheduling. Join us in delivering exceptional care and support to our patients in a dynamic healthcare setting.

PRINCPLE DUTIES/ RESPONSBILITIES: 

  • Schedule patients for surgery based on the availability of the surgeon and the medical condition of patients.

     

  • Respond to calls, emails, and queries that patients might have regarding their surgery.
  • Coordinate pertinent information and changes with management, surgeon, OR, and implant reps.

     

  • Manage surgeons calendar and communicates changes.

     

  • Obtain medical clearance and insurance authorization prior to surgery date.

     

  • Guide patients and any relevant third party through instructions about “things to do” before and after surgery.
  • Coordinate with other hospital departments when special surgical needs occur.

EDCUATIONS AND EXPERIENCE REQUIRED: 

  • High School diploma equivalency - 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. 
  • Prior experience in health care.
  • Understanding of basic medical terminologies, diagnostic procedures, insurances and authorization.
  • Strong communication and customer service skills.
  • Ability to learn quickly and work under pressure in a fast-paced environment.

     

  • Attention to detail.
  • Excellent organizational and time management skills.
  • Good work ethic and ability to treat documents and patients with confidentiality.

     

    Ability to work effectively as part of a team.

     

Overview

HAP is a Michigan-based, nonprofit health plan that provides health coverage to individuals,          companies and organizations. A subsidiary of Henry Ford Health System, we partner with doctors, employers and community groups to enhance the overall health and well-being of the lives we touch. With more than 1,100 dedicated and passionate employees, our goal is to make health care easy for our members.

 

Under the leadership of President and CEO Robert G. Riney, Henry Ford Health is a

$6 billion integrated health system comprised of six hospitals, a health plan, and 250+ sites

including medical centers, walk-in and urgent care clinics, pharmacy, eye care facilities and

other healthcare retail. Established in 1915 by auto industry pioneer Henry Ford, the health system

now has 32,000 employees and remains home to the 1,900-member Henry Ford Medical Group, one

of the nation’s oldest physician groups. An additional 2,200 physicians are also affiliated with the

health system through the Henry Ford Physician Network. Henry Ford is also one of the region’s  

major academic medical centers, receiving between $90-$100 million in annual research funding and

remaining Michigan’s fourth largest NIH-funded institution. Also an active participant in medical

education and training, the health system has trained nearly 40% of physicians currently practicing

in the state and also provides education and training for other health professionals including nurses,

pharmacists, radiology and respiratory technicians. visit HenryFord.com.

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice.  Henry

Ford Health System has a new approach for its employee benefits program - My Choice

Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life.  As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

benefits and services. Employee's classified as contingent status are not eligible for benefits

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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